The Westin Rancho Mirage Golf Resort & Spa

The house keeper left our door to our room open, unattended.

The location, discounted group rate, blankets and toiletries

One jacuzzi not working, lots of bird poop along the way

Everything

Just an incredible experience from start to finish. Beautiful, spacious rooms. Every staff member went above and beyond to provide exceptional service, and the food was excellent. I would highly recommend it to anyone looking for a memorable experience. My only minor suggestion would be to expand the selection in the gift shop — otherwise, I was delighted with my stay.

Attended a multi-day conference here. My ground floor room was clean. I requested a ground floor unit, as this property does not have an elevator. Check-in: Arrived at noon, ahead of the official 4pm check-in. Rooms were not ready until 6pm for most of the conference group, two full hours past standard check-in. Conference catering: During networking they served beef and potato canapés that were cold and appeared to come straight from the freezer. At the conference lunch, glassware had visible water marks and did not look clean. At a property at this price point, these details matter. In-room phone: No labels on the phone. Zero and nine both went nowhere. Ended up using the Marriott Bonvoy app chat, which worked but had delayed responses. What is the point of the phone if it is not functional. What worked: Fireside Lounge staff and front desk were warm. The property offers complimentary 3 hour bike rentals and access to the driving range, which I did not get to use. You can borrow clubs with the valet .

Wir haben sehr lange auf das Zimmer warten müssen. Es war eine große a Konferenz im Hotel

Die Zimmer sind Renovierungs bedürftig. Die ganze Ausstattung ist nicht ehr zeitgemäß, bzw. in die Jahre gekommen.