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8.2 / 10 Guest Rating

SureStay by Best Western Clermont Theme Park West

9240 US Highway 192, Kissimmee, us

SureStay by Best Western Clermont Theme Park West - main view

About the Property

Convenient Location near Theme Parks
SureStay Hotel by Best Western Clermont Theme Park West is the perfect choice for your Orlando stay, located just a short drive away from popular attractions like Epcot and Sea World Adventure Park.

Comfortable Rooms and Amenities
Enjoy the comfort of spacious rooms equipped with modern conveniences such as free WiFi, a coffee maker, and a work desk. Unwind by the outdoor pool or catch your favorite shows on cable TV.

Complimentary Continental Breakfast
Start your day right with a delicious continental breakfast served fresh every morning at SureStay Hotel, ensuring you have the energy needed for a day of exploring Orlando.

Experience the magic of Orlando with us at SureStay Hotel by Best Western Clermont Theme Park West. Book now for an unforgettable stay!

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Fax/photocopying

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note that guests must be 21 years of age or older in order to check in without a parent or official guardian. When traveling with pets, please note that an extra charge of $20.00 per pet (per night) applies. Please note that a maximum of 2 pets are allowed. Please note that the property can only allow pets with a maximum weight of 50 LbsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Queen Room with Two Queen Beds - Non-Smoking - Photo 1
Queen Room with Two Queen Beds - Non-Smoking - Photo 2
Queen Room with Two Queen Beds - Non-Smoking - Photo 3
Queen Room with Two Queen Beds - Non-Smoking - Photo 4
Queen Room with Two Queen Beds - Non-Smoking - Photo 5
Queen Room with Two Queen Beds - Non-Smoking - Photo 6
Queen Room with Two Queen Beds - Non-Smoking - Photo 7
1/7

Queen Room with Two Queen Beds - Non-Smoking

The quadruple room provides air conditioning and a safe deposit box. The unit offers 2 beds.

28 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

2 queen beds, nonsmoking

Non-refundable
Breakfast Included
20% OFF$82.86

$66.29

Includes taxes & fees
King Room - Non-Smoking - Photo 1
King Room - Non-Smoking - Photo 2
King Room - Non-Smoking - Photo 3
King Room - Non-Smoking - Photo 4
King Room - Non-Smoking - Photo 5
King Room - Non-Smoking - Photo 6
King Room - Non-Smoking - Photo 7
1/7

King Room - Non-Smoking

The double room offers air conditioning and a safe deposit box. The unit has 1 bed.

28 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

1 King Bed, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$82.86

$66.29

Includes taxes & fees
King Room with Roll-In Shower - Disability Access - Photo 1
King Room with Roll-In Shower - Disability Access - Photo 2
King Room with Roll-In Shower - Disability Access - Photo 3
King Room with Roll-In Shower - Disability Access - Photo 4
King Room with Roll-In Shower - Disability Access - Photo 5
King Room with Roll-In Shower - Disability Access - Photo 6
King Room with Roll-In Shower - Disability Access - Photo 7
1/7

King Room with Roll-In Shower - Disability Access

The double room offers air conditioning and a safe deposit box. The unit has 1 bed.

28 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Accessibility - 1 King, Roll-in Shower, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$82.86

$66.29

Includes taxes & fees

Guest Reviews

8.2
Excellent519 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the clean and comfortable rooms.

Categories

Cleanliness7.9
Service8.4
Location8.4
Room Quality8.4
Amenities8.1
Value for Money7.9
Food and Beverage7.9
Overall Experience8.4

Select topics to read reviews

M
MarysecaCA
Verified booking
family_with_children
Standard Room
Stayed in Mar 23, 2026

"Excellent"

8.0

Bon déjeuner.

Serviette non disponible après 21h. Le commis me dit qu'il en a plus. La douche n'a pas beaucoup de jets. Pas de congélateur dans le frigo de la chambre. Il y a seulement deux tables pour le déjeuner et il se termine très tôt à 9h.

Helpful?
A
AsiriausUS
Verified booking
couple
Standard Room
Stayed in Mar 23, 2026

"Good"

6.0
Helpful?
A
AllanusUS
Verified booking
family_with_children
Standard Room
Stayed in Mar 22, 2026

"Sure Stay"

8.0

Breakfast was very disappointing 😞

Breakfast was very disappointing 😞

Helpful?
M
MelissausUS
Verified booking
family_with_children
Standard Room
Stayed in Mar 22, 2026

"Excellent"

8.0

Very clean

Breakfast could have been better. Bedding updates needed for blankets etc.

Helpful?
J
JuciellyusUS
Verified booking
couple
Standard Room
Stayed in Mar 21, 2026

"Good"

3.0
Helpful?
A
AmyusUS
Verified booking
couple
Standard Room
Stayed in Mar 20, 2026

"The hotel was perfect and close to everything we needed."

10.0
Helpful?
R
RoxanneusUS
Verified booking
couple
Standard Room
Stayed in Mar 18, 2026

"I was a good stay for we needed"

7.0

The reason it was too far from Kissimmee. Where I need to be in be. My only issue with this property was our room was never cleaned during the time we were there, Feb 13- 17. We were give a schedule time for cleaning but it never happens. It was very crowded but not enough staff to get it all done. The breakfast area was very small, so it was also very crowded.

Helpful?
M
MiriamarAR
Verified booking
family_with_children
Standard Room
Stayed in Mar 6, 2026

"Agradable. Cercanía a parques. Tranquilo. Precio /calidad muy bien."

7.0

Cercanía a los parques, desayuno sencillo pero estaba bien para arrancar el día. Había yoghurt y fruta todos los días y podías hacer tus pancakes.

Que no limpiaban todos los días sino cada 4… entonces los cestos en las habitaciones se llenaban de cajas de comida rápida. Fue lo único.

Helpful?
A
AmandabrBR
Verified booking
couple
Standard Room
Stayed in Feb 23, 2026

"Very Good"

7.0
Helpful?
R
RitausUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 29, 2026

"Disgusting!"

2.0

This hotel is a complete scam. Sold as “new,” but there was trash under the furniture and the mattresses were old, stained, and absolutely disgusting. The breakfast area is a tiny, depressing corner behind the reception. Sex workers were smoking inside the hotel elevator. Wi-Fi works only for the first 24 hours; after that, they blame Apple devices, give you the staff password (which also doesn’t work), and force you to walk to reception because the room phone is filthy, ancient, and not even connected. The pillows are cheap, stiff, and unusable. This place feels like a roadside motel, not a hotel. The only clean thing was the bathroom towels. Don’t take my word for it—experience the disappointment yourself.

Helpful?