Hyatt Place Greensboro

Excellent staff. Breakfast very good but for the coffee, which is awful. Suggest hotel install a K-Cup machine. Main problem with the hotel is its failure to address maintenance issues. I reported that the sink was not draining and that a light was out. The reports were not addressed by maintenance personnel.

Very nice clean and spacious room. I will definitely stay there again.

Allof the staff were outstanding and very accomodating. The rooms were clean and well maintained.

Nice staff. Excellent breakfast other than the coffee, which is terrible. Toilets at this property have clogged a number of times.

The place was understaffed and very busy. I sat on hold forever just trying to get pillows and blankets for the pullout sofa. I called 4x and put on extended holds. I had to walk down and ask for it. The guy brought me the pillows and blanket immediately but did not provide pillow cases. I asked for those in-person and they never came back. The breakfast area was dirty, not replenished and they ran out of clean cups and mugs - even the to-go .I had to ask for those. Overall it was an unpleasant stay with very little attention or care for cleanliness or client experience.

The standard which Hyatt properties hold.

Rooms are big and nicely decorated Breakfast is very good Was a little noisy with kid from a sport group running up and down the halls. Parents don't watch there kids. Hotel should make sure this does not happen . But it did die down by 10 pm No microwave in the room? .

Easy to book, friendly and professional staff

Negligent management and dirty bedding. I started feeling ill with a scratchy throat, sinus and headache during my stay. Upon further inspecting the bedding in my room, I discovered that the comforter I had been sleeping under was extensively stained and harbored visible mold and mildew—issues that were not noticeable under normal lighting. Presenting significant health and hygiene concern and suggests a serious lapse in laundering and room inspection protocols. I immediately reported the issue to the front desk agent. I left the comforter with a desk agent and they gave me a new set of sheets. I slept on the couch in the room on my last night. Despite promptly notifying the on-site team, it has now been nearly two weeks without appropriate resolution. The hotel manager has been difficult to reach and slow to take meaningful action. I have followed up multiple times via phone and email, only to be told a partial refund might be processed—while he continues to dismiss the presence of mold and mildew on my bedding.

Great room