Four Seasons Resort Maui at Wailea

Our stay at the FS Maui was everything we could have asked for. Started off on a great note when we were able to be upgraded from our Mountainside room to a Garden View room and then when we were offered a Garden View Suite at a very minor cost - which we took and was well worth it with ocean views to watch the whales from our balcony. Duo, Ferraro, and the Lobby Lounge were great. We had breakfast included everyday through Chase travel which was a great way to start the day. The Spa and Gym were better than expected given they were redoing their primary facilities. The adult pool bar was awesome for lunch. The whole process of getting seats for the adult pool is a personal decision if you deem it worth it when there is a breathtaking beach steps away. All of the staff was extremely kind and made sure you never wanted to go home. This was a splurge for us and can’t reiterate enough that it was a trip of a lifetime and will have us counting down the days until we can go back to Maui.

We traveled half way around the world to return to the Four Seasons Maui, and upon arriving felt as if the travel was nothing at all. We arrived very early but still received the warmest welcome, with leis and welcome drinks. Sincere aloha here is just the beginning. Many even luxury hotels have limited their concierge assistance, not here. Management has invested tremendous resources into the care of their team and guests. There is a full Clefs d’Or team ready to give you the keys to the island, and they did. They booked us on an incredible complimentary outrigger tour . It left directly from the hotel beach and we headed out as though invited to a whale family reunion they were so close, and returned just in time to greet the sun as it was rising over Haleakala. It was a once in a lifetime experience. This is available to all guests complimentary. The concierge also helped us book a private guided kayak tour, also from the beach in front of the hotel, which was fantastic, but not as good as the outrigger tour. We’ve dined at all the restaurants, all very good, but Ferraro’s was our favorite. If anything the dishes and service are better than they have ever been. My family loves sushi and we enjoyed two amazing dinners at KOMO, the Four Seasons new sushi restaurant. If you are going within the next six months and are worried about renovations, don’t. I worried and looked at other options and am so glad we chose the Four Seasons. They overstated the disruption and did an incredible job with offering guests an enormous outside but shaded gym, with an incredible selection of equipment and weights and cardio equipment. If you remember the size of the old gym, even including the outside space, the new temporary gym is at least three times that size. They also added two cold plunge pools, and a sauna, and many many of those new infrared face masks for complimentary use. It was incredible and only outshone in experience by the skill of my therapist, Francois. We sleep well at Four Seasons, and I don’t know why but never better than in Maui. Till we return we will dream of the memories we made there as a family. Mahalo Four Seasons Maui!

I just wanted share this experience I had at the Four Seasons Resort in Maui, HI. I did not stay at the resort, a Friend and myself decided we wanted some coffee and dessert because we had heard hat the Four Seasons was the place to go , so I myself ordered coffee and with that coffee I got a cookie my friend ordered malasadas , unfortunately, as I was about to eat the cookie there was a hair in it. I did let the waitress know, and she let the lead staff know about it. Also, just to say the higher up staff or he may have been a lead or a manager was not very polite about it, the waitress is great and I was not charged for the coffee , but being a very high end resort they should not only picked up my tab, but my friends tab . I understand. I was not a guest at the resort, but I was a guest at one of the restaurants. I did appreciate that the waitress was very polite and very professional..

The best Hotel experience of my life. Excellent service and beautiful views. All of the staff were respectful, cheerful and kind. Highly recommend.