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8 / 10 Guest Rating

Holiday Inn Express Jamestown by IHG

803 20th Street Southwest, Jamestown, us

Holiday Inn Express Jamestown by IHG - main view

About the Property

Convenient Location
Situated just off Interstate 94, Holiday Inn Express Jamestown is a mere 6 minutes away from the Jamestown Civic Center, making it an ideal choice for travelers looking for a central location in North Dakota.

Modern Amenities
Each room at our hotel is equipped with cable TV, a coffee machine, a hairdryer, and a work desk, ensuring a comfortable stay for our guests. Enjoy complimentary Wi-Fi access throughout your stay.

Relaxation and Recreation
Unwind in our indoor pool and hot tub, or stay active in our fitness center. Need to catch up on work? Visit our business center. With free parking available, your stay with us is hassle-free.

Book your stay at Holiday Inn Express Jamestown now for a memorable and convenient experience.

Facilities & Amenities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Hot tub/Jacuzzi

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. we are currently undergoing renovations until the end of June. Please be aware that there may be some light noise during daytime hours, specifically from 9:00 AM to 5:00 PM. We sincerely apologize for this disturbance and appreciate your patience.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8
Excellent291 verified reviews
AI Summary

Guests highly rate the comfortable beds and frequently praise the good breakfast selection.

Categories

Cleanliness6.3
Service9.3
Location8.8
Room Quality7.8
Amenities6.8
Value for Money8.3
Food and Beverage8.3
Overall Experience8.3

Select topics to read reviews

J
JulieusUS
Verified booking
couple
Standard Room
Stayed in Jun 12, 2026

"Good"

2.0

Breakfast

Remodel? It was a remodel war zone. Dirty, no ice machine, no pool or sauna, painting EVERYWHERE so the smell was awful, torn non-working curtains in room, dusty. You had no business charging full price for this property!

Helpful?
D
dubbeldeusUS
Verified booking
solo_traveller
Standard Room
Stayed in May 31, 2026

"Good"

5.0
Helpful?
K
KentusUS
Verified booking
family_with_children
Standard Room
Stayed in May 26, 2026

"We were very disappointed!"

4.0

It was good. Liked the coffee and fresh friut.

The hotel is renovating. It should NOT be hosting guests! There is a mess wherever you look. Our room had sheetrock dust everywhere. There were big chunks of tile putty all over the bathroom. Whoever is cleaning the rooms needs to step it up.

Helpful?
L
LindsayusUS
Verified booking
family_with_children
Standard Room
Stayed in May 13, 2026

"Good"

4.0

It was under construction, which was never mentioned when I called or when I booked online.

I would not have chosen this hotel had I known it was under construction.

Helpful?
S
samtO8794GQ
Verified booking
Business
Standard Room
Stayed in May 10, 2026

"Make sure it’s not under construction"

2.0

Maintenance and remodel going on during my week stay here. Construction workers here are extremely loud and dirty, they work til 11 o clock sometimes with no regard to the guests here. Trash all over the parking lot drywall pieces throughout the hallways. My one day off is Sunday and the construction crew is extremely loud. Water coming out of the pipes is completely white and full of sediment.

Helpful?
I
InnausUS
Verified booking
couple
Standard Room
Stayed in Apr 22, 2026

"It was the worse experience!"

1.0

Location is good

I am very disappointed with this hotel experience. At the time of booking, there was absolutely no information anywhere that renovation work was taking place in the hotel. I could understand if the construction had been on another floor, but instead we literally had to walk through piles of construction materials just to reach our room. Even worse, there was a strong smell of paint and acetone everywhere - from the lobby all the way to our room. It was very uncomfortable and unacceptable for guests. The internet connection was also very unstable. At first, we could not connect at all. After calling the front desk, they suggested another way to connect, but the connection kept dropping every 10-15 minutes. No real solution was provided. When we asked why renovation work had not been mentioned during booking, the staff insisted that the information was listed on Booking.com. However, after searching for about 10 minutes, even they could not find any mention of it. Instead, they offered us a room in another hotel connected to their property, but it was clearly a cheaper hotel with a lower rating. When I asked about compensation, they offered only a $6 discount if we moved to the other hotel. This was not acceptable, so we canceled the reservation. After a long and tiring day, this situation was extremely frustrating and disappointing. I do not recommend staying here.

Helpful?
A
AmberusUS
Verified booking
couple
Standard Room
Stayed in Feb 13, 2026

"Exceptional"

9.0
Helpful?
R
RobinlynusUS
Verified booking
couple
Standard Room
Stayed in Jan 20, 2026

"Very Good"

7.0
Helpful?
B
BrianusUS
Verified booking
couple
Standard Room
Stayed in Jan 20, 2026

"Will look for Comfort Suites chain next stay in Jamestown."

6.0

Location good.

Waffle maker, supplies there, no machine. Pool unavailable.

Helpful?
M
MichaelusUS
Verified booking
couple
Standard Room
Stayed in Jan 19, 2026

"Even though we had paid for the room in advance we left without staying and paid for a room at anoth"

1.0

Facility filthy we left without staying the night found another hotel.

Helpful?