Days Inn by Wyndham Ruidoso Downs

No housekeeping was provided. I stay there 2 nights and room was not cleaned

Had a great stay. The guy even helped me print out some paperwork I needed to get completed for the JOB!!!

Shower didn’t have any pressure and the shower head was broken . There was no hand soap at the sink . The remotes for the tv didn’t work , had to go to the front desk for a new one

Very friendly clean environment

Affordable and convenient

Everything seemed to be clean except for the floor, needed a good mopping. Staff was very helpful. We stayed two nights, easy in and out.

Comfy, big room, next to main shopping area.

Staff is very friendly and helpful made me feel valued customer

The smell of marijuana inside the room was unbearable, and every time a guest smoked marijuana in the hotel hallways, the odor would fill our room again until they stopped smoking. The breakfast was terrible—it was just cereal, sweet bread, and what looked like pancakes. The room where the pool was located had pieces of the ceiling falling off due to leaks, and the pool was full of kids. There were only four chairs to sit on, and the water in what seemed to be the jacuzzi was colder than the regular pool. This hotel was being used as a shelter for people who had lost their homes in the floods, and we were never informed of this. There were clothes drying on the railing outside our room and many boxes of water outside the reception area for people to take, which made the place look very disorganized. We contacted Expedia at 10 p.m. to report the situation we were dealing with, and Expedia simply said they would contact the hotel to cancel our room. But that option wasn’t viable—where were we supposed to go at that hour if Expedia wasn’t offering us any alternative accommodations? For this reason, I do not recommend this hotel or Expedia.

They guy that checked us in was great. I was just disappointed the hot tub and the tv in our was not working.