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8.3 / 10 Guest Rating

Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel

12545 West Bell Road, Surprise, us

Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel - main view

About the Property

Convenient Location
Situated just a short drive away from popular attractions like University of Phoenix Stadium and Wildlife World Zoo, Windmill Suites Surprise, Ascend Hotel Collection offers a central location for your stay.

Comfortable Accommodations
Enjoy a cozy stay in our pet-friendly hotel, featuring well-equipped kitchenettes, spacious living areas with sofa beds, and modern amenities such as cable TV and free WiFi.

Great Amenities
Relax and unwind with our outdoor pool, hot tub, and on-site fitness centre. Start your day with a delicious hot breakfast, borrow books and board games from the lending library, and take advantage of our laundry facilities and free parking.

Experience comfort and convenience at Windmill Suites Surprise, Ascend Hotel Collection. Book now for a memorable stay!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

View Suite with Two Double Beds - Photo 1
View Suite with Two Double Beds - Photo 2
View Suite with Two Double Beds - Photo 3
View Suite with Two Double Beds - Photo 4
1/4

View Suite with Two Double Beds

The spacious family room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The family room features a seating area, a sofa, a carpeted floor, heating and a flat-screen TV with satellite channels. The unit offers 3 beds.

46 sqm
Sleeps 6
2 Double bed (131-150 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

2 Double Beds, Suite, Nonsmoking

Non-refundable
Room Only
20% OFF$137.56

$110.05

Includes taxes & fees

2 Double Beds, Suite, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$142.35

$113.88

Includes taxes & fees
Suite, 1 King Bed, Sofa, Non Smoking - Photo 1
Suite, 1 King Bed, Sofa, Non Smoking - Photo 2
Suite, 1 King Bed, Sofa, Non Smoking - Photo 3
Suite, 1 King Bed, Sofa, Non Smoking - Photo 4
Suite, 1 King Bed, Sofa, Non Smoking - Photo 5
Suite, 1 King Bed, Sofa, Non Smoking - Photo 6
Suite, 1 King Bed, Sofa, Non Smoking - Photo 7
1/7

Suite, 1 King Bed, Sofa, Non Smoking

1 King Bed and 1 Double Sofa BedIndividually furnished roomLayout - Separate living roomInternet - Free WiFi Entertainment - 32-inch TV with cable channelsFood & Drink - Refrigerator, minibar (fees may apply), microwave, and coffee/tea makerSleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning, daily housekeeping, and heatingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneHair dryer

1 King Bed, Suite, Nonsmoking

Non-refundable
Room Only
20% OFF$137.56

$110.05

Includes taxes & fees

1 King Bed, Suite, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$142.35

$113.88

Includes taxes & fees

Guest Reviews

8.3
Excellent1004 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness7.7
Service9.2
Location8.7
Room Quality8.2
Amenities8.2
Value for Money8.1
Food and Beverage7.7
Overall Experience8.7

Select topics to read reviews

W
WILLETTusUS
Verified booking
family_with_children
Standard Room
Stayed in Mar 16, 2026

"Reliveable"

10.0

Location

Breakfast hours length

Helpful?
A
AshleyusUS
Verified booking
family_with_children
Standard Room
Stayed in Mar 16, 2026

"Exceptional"

10.0

Breakfast and the pool

Helpful?
D
DowlerusUS
Verified booking
solo_traveller
Standard Room
Stayed in Mar 12, 2026

"Never again!"

4.0

Room and furniture was old, worn and coming apart. Dirty floors, no handicap accessibility even though I reserved that. My bed cover had poop stain on it!

Helpful?
M
MichelleusUS
Verified booking
family_with_children
Standard Room
Stayed in Mar 11, 2026

"Decent place to stay"

7.0

The rooms are nice & big.

The hallways & elevators are dingy & don't appear very clean.

Helpful?
S
StayceusUS
Verified booking
extended_group
Standard Room
Stayed in Mar 10, 2026

"Good"

5.0
Helpful?
S
StacyusUS
Verified booking
family_with_children
Standard Room
Stayed in Mar 8, 2026

"Been there twice and will stay again."

7.0

Location is great and the suites are nice. The grounds are nice as well. Breakfast was pretty good.

Carpet in hallways a little dirty. Staff at breakfast very nice but front desk could ne friendlier.

Helpful?
J
JanetusUS
Verified booking
solo_traveller
Standard Room
Stayed in Mar 8, 2026

"I will stay there again."

10.0

The property is a little outdated. But it was very clean and very comfortable. Staff was wonderful.

Nothing

Helpful?
K
KirkusUS
Verified booking
couple
Standard Room
Stayed in Mar 8, 2026

"Adequate but not great -"

6.0

Location for spring training

Common areas in very poor condition.

Helpful?
K
KatherineusUS
Verified booking
family_with_children
Standard Room
Stayed in Mar 7, 2026

"Exceptional"

10.0
Helpful?
C
CindausUS
Verified booking
family_with_children
Standard Room
Stayed in Mar 4, 2026

"Excellent"

8.0

The style, size of room. Pool and breakfast.

The noise the air conditioner made during night.

Helpful?
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