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8.3 / 10 Guest Rating

Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel

12545 West Bell Road, Surprise, us

Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel - main view

About the Property

Convenient Location
Situated just a short drive away from popular attractions like University of Phoenix Stadium and Wildlife World Zoo, Windmill Suites Surprise, Ascend Hotel Collection offers a central location for your stay.

Comfortable Accommodations
Enjoy a cozy stay in our pet-friendly hotel, featuring well-equipped kitchenettes, spacious living areas with sofa beds, and modern amenities such as cable TV and free WiFi.

Great Amenities
Relax and unwind with our outdoor pool, hot tub, and on-site fitness centre. Start your day with a delicious hot breakfast, borrow books and board games from the lending library, and take advantage of our laundry facilities and free parking.

Experience comfort and convenience at Windmill Suites Surprise, Ascend Hotel Collection. Book now for a memorable stay!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

View Suite with Two Double Beds - Photo 1
View Suite with Two Double Beds - Photo 2
View Suite with Two Double Beds - Photo 3
View Suite with Two Double Beds - Photo 4
1/4

View Suite with Two Double Beds

The spacious family room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The family room features a seating area, a sofa, a carpeted floor, heating and a flat-screen TV with satellite channels. The unit offers 3 beds.

46 sqm
Sleeps 6
2 Double bed (131-150 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

2 Double Beds, Suite, Nonsmoking

Non-refundable
Room Only
20% OFF$137.53

$110.02

Includes taxes & fees

2 Double Beds, Suite, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$142.35

$113.88

Includes taxes & fees
Suite, 1 King Bed, Sofa, Non Smoking - Photo 1
Suite, 1 King Bed, Sofa, Non Smoking - Photo 2
Suite, 1 King Bed, Sofa, Non Smoking - Photo 3
Suite, 1 King Bed, Sofa, Non Smoking - Photo 4
Suite, 1 King Bed, Sofa, Non Smoking - Photo 5
Suite, 1 King Bed, Sofa, Non Smoking - Photo 6
Suite, 1 King Bed, Sofa, Non Smoking - Photo 7
1/7

Suite, 1 King Bed, Sofa, Non Smoking

1 King Bed and 1 Double Sofa BedIndividually furnished roomLayout - Separate living roomInternet - Free WiFi Entertainment - 32-inch TV with cable channelsFood & Drink - Refrigerator, minibar (fees may apply), microwave, and coffee/tea makerSleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning, daily housekeeping, and heatingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneHair dryer

1 King Bed, Suite, Nonsmoking

Non-refundable
Room Only
20% OFF$137.53

$110.02

Includes taxes & fees

1 King Bed, Suite, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$142.35

$113.88

Includes taxes & fees

Guest Reviews

8.3
Excellent1004 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness7.7
Service9.2
Location8.7
Room Quality8.2
Amenities8.2
Value for Money8.1
Food and Beverage7.7
Overall Experience8.7

Select topics to read reviews

M
MiguelusUS
Verified booking
couple
Standard Room
Stayed in Feb 12, 2026

"Exceptional"

10.0
Helpful?
K
KarenusUS
Verified booking
couple
Standard Room
Stayed in Feb 10, 2026

"decent"

7.0

breakfast was good. room was clean

the desk chair in the room was broken. The water pressure was weak. the fridge was not real cold and unstable. facilities look like in need of repair or remodeling..at least on our floor.

Helpful?
J
JefferyusUS
Verified booking
family_with_children
Standard Room
Stayed in Feb 9, 2026

"Excellent"

8.0

The comfy beds and pillows. The warm breakfast selections and other breakfast treats.

All good.

Helpful?
M
MetausUS
Verified booking
family_with_children
Standard Room
Stayed in Feb 8, 2026

"Good location"

9.0

Nice stay while visiting family over the holidays

Helpful?
V
ValerieusUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 31, 2026

"Exceptional"

10.0
Helpful?
D
DragoonusUS
Verified booking
extended_group
Standard Room
Stayed in Jan 29, 2026

"Great value in a great location."

7.0

Location was really great- could walk to great restaurants, coffee and pastry shops. Very near a couple of museums and parks. The staff were incredibly helpful and responded to inquiries almost immediately. Very high marks for them!

There was an overabundance of (feral?) cats around the property such that the apartment smelled a bit of cat spray... keeping the windows open was very helpful.

Helpful?
G
GaryusUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 29, 2026

"Good"

4.0

Price was good

Old and tired place. Breakfast was good.

Helpful?
S
StevenusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jan 29, 2026

"Exceptional"

9.0
Helpful?
M
MaritzaprPR
Verified booking
extended_group
Standard Room
Stayed in Jan 27, 2026

"My concern is that they offer one price and change, I pay more than expected. They not honored the price offered when I"

7.0
Helpful?
T
TipisoneusUS
Verified booking
couple
Standard Room
Stayed in Jan 26, 2026

"Exceptional"

10.0
Helpful?
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