Comfort Suites Dover University Area

I waited to post this review in hopes of receiving a response to the email I sent to the hotel’s general manager, but after hearing nothing back, I can only assume that my experience reflects a broader issue with how this hotel is managed. First, the dates of my stay were recorded incorrectly. More importantly, the condition of the rooms was unacceptable. In the first room, the refrigerator was dirty, a light bulb was out in the bathroom, a toenail was on the floor, and there was a visible urine stain on the pull-out sofa bed. We were moved to another room, only to find mold on the pull-out sofa there as well. I was traveling with my children, so these issues caused a significant disruption—particularly because they were left with nowhere sanitary to sleep. We were in town for my nephew’s graduation, and unfortunately, the high room rate did not match the level of cleanliness or service we received. Lesson learned: next time, I’ll stick with hotel brands that consistently deliver on basic standards of quality and guest care.

Comfortable beds

Can't smoke on premises

It wasn’t terrible, but there were noticeable things that need improvement. The sheet was torn, the curtains had some rather large noticeable stains, and the room smelled overwhelmingly like rubbing alcohol for some reason. You can tell the room was cleaned, but some items need to be replaced or deep cleaned more often.

6-9 breakfast was late. We tried to eat after waking up at 6:10 so that we could be on the road by 7. Not even the lights in room we're on. No breakfast started till 6:45. Also noise out in the lobby till after 2am. We were in room 101 right next to lobby

It's goid

Everything was okay