Monterey Plaza Hotel & Spa

Food was excellent

I wasn't made aware of the hidden taxes and $50.per night valet parking a night i only moved my car twice , my exit bill $900. After paying $2100. To stay

Perfect spot near town Very good restaurants in hotel

Every visit here is wonderful. Their location right on the water can't be beat. If you can swing it, get a room on the ocean side - it's worth it because you will be rewarded with views of sea otters, sea lions, birds, and boats. Rooms are spacious, clean, and quiet. The hotel is elegant but with warm hospitality. I've stayed there 5 times and each experience has been wonderful. Shout out to the super friendly and fun parking valet folks and the concierge staff who reach out before your stay to see if you need anything. The front counter people are nice (painfully polite) but the friendliest folks are elsewhere in the hotel. I've been there when it was quiet in the dead of winter and also when it was bursting at the seams with events and the experience has always been consistent. I've visited the spa a few times and that's also been a lovely experience. I'm a traveler and it's one of my favorite hotels. It is not cheap so if you want that, there are lots of options in Monterey. This hotel does deliver value and keeps their promises for a great experience.

We stayed at Monterey Plaza Hotel & Spa to celebrate our 10th wedding anniversary. The hotel acknowledged the occasion by gifting us a bottle of wine, which was a nice gesture, though the quality could have been better for a luxury property. We booked through Amex Fine Hotels & Resorts, and the upgrade was honored. The upgraded room was very spacious and comfortable—more than enough space for us and our child, which we really appreciated. However, our late checkout request was denied, which was disappointing, especially since late checkout is typically a benefit of booking through Amex FHR. Valet parking was expensive but expected for a hotel of this caliber. What was frustrating was that EV charging was not complimentary. Paying over $40 for parking plus an additional $20 for charging feels excessive. Luxury hotels should offer complimentary EV charging, as many comparable properties already do. We dined at Schooners, and unfortunately the food was a letdown. Dishes were either overly salty or completely bland, which was surprising given the hotel’s reputation. Checkout itself was quick and not busy, but despite requesting an emailed receipt, it was never sent automatically. I had to call three days later to have it emailed, which should not be necessary at a hotel of this standard. Overall, the hotel has a beautiful location, spacious rooms, and attentive gestures, but several service and value-related issues prevented the experience from fully matching the expectations of a luxury anniversary stay.

This is one of the best hotels we have ever stayed and cleanliness is terrific. Only downside is cost of valet service. Otherwise, this is a top destination hotel.

Such an expensive disappointment. Nice location and lovely staff but so many issues. First off the spa - why we went - which is nice and has a good usable gym - had no robes for 3 days. What an absolute joke when you’re spending $1k + for 2 nights. The noise is unbelievable- from the auto closing doors designed to make the most noise possible to the paper thin walls and ceilings. 2 days no sleep and then no robes for the spa. We could.not wait to leave. Never again.

The area right next to the ocean

I didn’t like the bed.. bed is old Cushion on one side is sagging down