Monterey Plaza Hotel & Spa

A big shoutout to Zach and Lucy who set the tone and greeted us warmly upon entering. They were also incredibly patient and fun with our kids, and explained all the amenities. The hotel itself is impeccably clean, boasts stunning views, and features an onsite restaurant and coffee shop, with even more options within easy walking distance. We'll definitely be returning to the Monterey Plaza Hotel & Spa!

Close to everything. Very Clean & has indoor things to do such as restaurant & lobby.

WiFi was very bad. $900 for two night room is a bit much. City view wasn’t good at all, literally just looking at your hotel neighbors no city view to see.

Incredible location. Wonderful balcony room with full view of the bay. Very comfortable and nicely furnished. Restaurants and public areas were also excellent.

An incredible stay at Monterey Plaza in our ocean view room with front row seats to sea otters playing and stunning sunsets from our balcony. The room and bathroom were spacious and clean, but it could use an update as the decor, carpeting, and furnishings were dated and dark for a beachside hotel & spa. Soundproofing could have been better with the door to the hallway and the sliding door out to the balcony. Our room was right above the water and rocks, so we heard the waves hitting the rocks all day and night, and sometimes the waves were strong enough to even shake the room. It didn't bother us too much, but if you are a light sleeper, you may want to request a room on a higher floor. We did not dine at the hotel restaurants, but did order in-room dining one night, and the service was excellent. We thought it would take a while as we ordered during peak dinner time, but the food was brought up by Brian within 15 minutes after ordering. Everything was hot and delicious. There is only valet parking, but you can easily notify the valet service to pull up your car while you are still in your room via the link they texted you. It shares status updates on where you are in the line and when your car is ready, which is convenient. Depending on how busy they are, it could take a few mins to get your car, so I recommend notifying them at least 10 to 15 mins before you plan to leave your room. The hotel is situated in a great location, with a 10 minute walk to the aquarium and a 15 minute walk to Old Fisherman’s Grotto. It was nice checking out the shops on Cannery Row, like Carmel Honey Company, and restaurants nearby. Highly recommend First Awakenings for brunch, but be aware that the wait time can be long. Overall, our stay at the Monterey Plaza Hotel and Spa was wonderful, but pricey. We did feel we got our money’s worth as the service was excellent and the staff at the front desk, room service, and valet were all friendly and helpful. If you plan to utilize the amenities at the hotel, such as the spa, and spend time relaxing in your room, the stay is worth it. But if you’re not going to be in your room that much, I would look at other hotel options in the area.

Fantastic location and excellent dining options. First class service from arrival to departure. Room service forgot some minor items on our orders but quickly corrected the oversights when we called back

Super cómodo y super limpio, hotel lujoso con excelente vista y atención maravillosa del personal. Definitivamente volveríamos a hospedarnos en el hotel, apto para familias completas. Me encantó que en la parte de afuera del baño hubiera un espejo y un área para secadora de cabello porque hizo mas fluido el uso de la regadera.

La verdad todo me gustó

Hilary, Matthew & Myrna help make this hotel feel like our second home - coming here for over a decade and it never gets old

The customer service was excellent. From the valet to restaurant hostess, waiters, and bartenders! The facility smelled nice and was very clean! Was such a great experience. The hotel was in a perfect location as you can walk everywhere. Definitely will be coming back!

The bed was a little uncomfortable but everything else was great