Monterey Plaza Hotel & Spa

MPH is a marvelous stay. The setting is gorgeous, the facility is elegant, and the staff are wonderfully attentive and really work hard to make one's stay memorable. For example, we were at MPH for a business function. We made an impromptu decision to get cakes in celebration of one of our colleagues who will soon be leaving the organization. The concierge was helping other guests, so I went to the front desk to ask about local bakeries. Giana not only suggested a few good choices (including identifying vegan options). She took the time to call a couple of places and ask about availability, to ensure there were options for one of our team with dietary restrictions, and how soon we could pick-up the cakes. She was kind, thorough, and professional with us and the bakeries. Her assistance and recommendations made our last-minute celebration a complete success. Thank you, Giana!

This hotel is special on many levels. The director of front desk operations and staff were warm, friendly, generous, and kind. The Hotel is stunning with a view of the ocean from all restaurants and chosen rooms. We stayed in an oceanfront room that was lovely with comfortable beds, a nice tub, and a balcony that afforded us endless sounds of the ocean, and 3 otter sightings! The food and room service was exceptional as well. The in-room coffee was actually really good, a real bonus. The hotel checked all the important boxes. A rare find these days. With prices up for most things, we visited with a 25% off deal, and felt like we got our monies worth due to the quality of our experience. Deeply grateful.

What a great experience! At check-in our room wasn’t ready so they upgraded us to a full ocean view. Room was great! This is the best hotel in Monterey.

I have the chance to go to Monterey often for work, and when I do I try to stay at The Monterey Plaza Hotel. It is a stunning property on the water of beautiful cannery row facing the sunrise in the morning. There are many outlets to get great Food & Beverages, the staff is knowledgeable, professional and friendly. The Lobby Bar with Live Jazz at night is especially nice. Francois

Beautiful views, wonderful staff from valets to front desk.

We had an excellent weekend with my staff for 3 birthdays! We were greeted with bottles of wine, chocolates and handwritten cards which was SUCH a sweet touch! The restaurants were awesome and location was perfect for walking around town!! Highly recommend this hotel!! Beautiful venue and scenery!!

Poor management. Leaf blowers cleaning the patio of their onsite restaurant at 6:45 am on a Sunday, which could be clearly heard, and disturb the sleep of guests, in a separate building. Demonstrates lack of sensitivity by both the restaurant and hotel management. Are brooms no longer an acceptable method for cleaning debris from a floor? Leaving aside the environmental impact of blowing plastic and other nonorganic debris directly into Monterey Bay… Lady responsible for opening the gym was a half an hour late for work. Management spent 20 minutes scrambling to try and find a key and then open the door. Is there no procedure for employees to communicate when they are ill or have an emergency? Is there no procedure for execution of functions when someone is absent? Perhaps because Monterey has so many tourists this hotel can afford to have such sloppy execution. My off-season dollars won’t be returning.

We stayed here for 3 nights attending a business meeting. We paid for an upgrade to an ocean view room which was very spacious and nice. The service was impeccable and the meeting facilities were very good. The group had dinner at the hotel one of the nights and the food and service was great for that as well. No complaints!!