Hilton Santa Monica Hotel & Suites

I had to check in about 3am and valet was out and front desk accommodated my off hours arrival.

I stayed here for 2 weeks while receiving medical treatment at UCLA. Cannot say enough about quality of services across the board from staff, to room, to facilities. One of the best hotels in its class I’ve ever stayed at.

Due to a late arrival and the hotel being overbooked our reservation was canceled.

AC not cold. Hotel limits AC to uncomfortably high temperature. Room so warm at night can barely breathe. No one was helpful. They said it's policy. What's the point of getting a hotel room without such a basic comfort? The whole point is to get a good night sleep.

I was forced to go to another hotel for one night due to overbooking and have now been charged for Hilton (which was overbooked) AND the other hotel charged my card. I need a refund for both.

Lovely hotel with very friendly staff. Great location for walking into Santa Monica and acces to the freeway for getting into LA. We had a suite which was spacious and clean - perfect for our family. The kids loved the pool too. Marked down one star because of the cost of the parking $55 per day plus tax and also the housekeeping did not replenish things like cups or coffee pods so we kept having to ask for them. Other than that it was all good and I would stay here again

Too much noise from outside and from inside.

Great place to stay if you have a big family. We were for adults, mom dad and adult sons. We had a suite with a pullout couch. Everyone was happy. The boys didn’t have to share a bed that was a bonus it provide Extra space as well. The room was very clean very modern and updated. The coffee provided was nasty but that’s the only thing negative I can say. Park across the street at the Civic Center for cheaper parking easy walk just crossed the main road. The proximity to the beach was good not too far. The sidewalks are a little dirty but it’s a city enjoyed our stay would stay again.

Perfect location. Very clean and spacious. Our city view room was a parkade view but otherwise I’d highly recommend this hotel and will stay again.

Hotel was fine - just about like any other Hilton. Main positive was just the location near the pier, beach, etc. Main negative was very unfriendly staff.