Days Inn by Wyndham Albion

I arrived to the property because I had a friend get stranded in Michigan and they called me to help them (we live in Illinois). After driving 3.5 hours to get there we weren't able to stay at the facility. As soon as we walked into the lobby area there was a strong smell of mildew. Then when I was attempting to check in, the desktop system was down so the receptionist went to get a laptop to attempt to enter my personal information (I did not allow for that to happen). Once the system came back online, I was given keys to my room (131). We proceeded to go into the room and the key would not open the door. We went back to the desk and the receptionist came and performed some sort of combination of: handle up, handle down, jiggle the knob, in order for us to get in the room. I'd love to be able to say that we were able to rest after this, but unfortunately this was not the case. The room smelled even worse than the lobby did, and this for me was the final straw. I went back to the desk and informed the receptionist that I would not be staying there and asked for a refund. I was told that I would not be able to receive a refund because I paid on Expedia. I had to book another room at the Holiday Inn which was much better and we were finally able to rest.

Rug full of crumbs, stains on pillow, just too much to state.

The pool was closed. The room was terrible see my pictures. But for those who can’t see my pictures the bathroom faucet was coming apart. The veneer on the table in the room was coming up, some of the carpet molding was off the wall. The toilet rocked when you sat on it and freely moved if you touched it. There was no cover on the ironing board. I left after one night.

Only half of our room had power. We were only able to use the TV and 1 lamp. There wasn’t even a working outlet to charge our phones. We specifically rented the room with a jet tub and it didn’t even work. The facility is very dated and is in desperate need of an upgrade. Very disappointed and will not be returning.

No hot water in the room. Kind of run down overall

Hotel was clean, bed was comfortable. No ice, no kleenex, very old hotel (and it looks it!) No coffee, no breakfast even though the website said so. . Bathroom was VERY small and sink faucet was loose. If you are looking for a basic bed and clean room, stay here. If you want amenities, go elsewhere.

Days inn website stated that there was an indoor pool and breakfast. Well the pool has been out of commission since before winter and the hotel manager stated that they do not do breakfast at all. He said there is coffee in lobby. Well there was no coffee offered. The website did not state that the pool was down. The description of the hotel was severely not accurate

The room didn’t have toilet paper, there was invisible ink written on the bathroom walls, and the TV didn’t change channels. All in all the grossest hotel I’ve ever stayed in.

It was filthy dirty! The grossest place i have every seen! We left 15 minutes after checking in and told them it was way to dirty. I was sick to my stomach. I called Wyndham and complained. I will be contacting Hotels.com when i get home. Im hoping to get my money back since we did not stay. BEWARE