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8 / 10 Guest Rating

Mercure Exeter Southgate Hotel

Southernhay East, Exeter, gb

Mercure Exeter Southgate Hotel - main view

About the Property

Central Location with Stunning Views
Mercure Exeter Southgate Hotel offers a prime location in central Exeter with picturesque views of the historic old cathedral.

Luxurious Health and Fitness Facilities
Enjoy the hotel's health and fitness centre featuring an indoor swimming pool, gym, sauna, and whirlpool spa for ultimate relaxation.

Dining Excellence and Relaxation
Indulge in elegant dining at The Gate House Restaurant, sip on drinks at the Terrace lounge bar with a secluded patio, and savor traditional Devonshire afternoon tea.

Experience the best of Exeter with a stay at Mercure Exeter Southgate Hotel.

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature). Please note that the credit card used to book must be presented on arrival. Please inform the property if any of the guests are children, so the rooms can be set accordingly. Mercure Exeter Southgate Hotel is located in central Exeter, with views over the historic old cathedral. Enjoy yourself at the Spa Naturel with complimentary use of the fitness suite during your stay. You are able to access the indoor heated swimming pool for only 10GBP per person, this price includes up to 2 children under the age of 16. There is also a sauna and a whirlpool (age restrictions apply.) Each of the hotel’s rooms features Freeview TV and facilities for making tea and coffee. There are also a number of interconnecting rooms available. The Terrace lounge bar has a secluded patio, while The Gate House Restaurant offers elegant dining. Traditional Devonshire afternoon tea is also served. It is just a 5-minute walk from the hotel to the shops and restaurants of the city center. Busses are available along the High Street, and Exeter Central Rail Station is 10 minutes’ walk away. Parking is available on site and charged at £16 per 24-hour period.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8
Excellent5419 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the central location.

Categories

Cleanliness7.5
Service8.9
Location9.0
Room Quality7.4
Amenities8.0
Value for Money7.4
Food and Beverage8.0
Overall Experience7.9

Select topics to read reviews

G
GilliangbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 20, 2026

"Overall the hotel is average . Quite dated looking needs updating as well as the pool . Asked to move rooms as the noise"

4.0

Decent location

The room had a connection door and wasn't sound proof so could hear everything from next door

Helpful?
S
Stevie-leagbGB
Verified booking
couple
Standard Room
Stayed in Jun 20, 2026

"Lovely and will return"

8.0

Was clean. Ungraded to a refurbished room upon arrival. Good pool and facilities.

No fan in the bathroom. Makes very humid

Helpful?
E
ElizabethgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 20, 2026

"This time not great with no air conditioning and jacuzzi not working and expensive car parking."

6.0

Great location. Lovely hotel - stayed here many times.

Air conditioning wasn’t working. Would not have stayed here if I knew. Room was very hot. A fan was provided but noisy. Room wasn’t particularly clean. Jacuzzi wasn’t working. And car parking at £16 is a complete rip off.

Helpful?
D
donaldgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 19, 2026

"Another lovely stay at Mercure Southgate"

9.0

Room was very nice with great bathroom. Location is excellent for town centre and Cathedral. Staff were very friendly and helpful.

Some more tea bags and milk in the room. Greater choice of ales in the bar would be nice as well.

Helpful?
M
MichaelgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 19, 2026

"Good"

5.0
Helpful?
A
AmandagbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 19, 2026

"100% would stay again"

10.0

Good location. Excellent cocktails and reasonably priced. Quality hotel with great service

Room was supposed go have a sofa bed. It had a fold out bed. Fine if there's more than two of you but we chose the room for a bit more space and to have a seating area.

Helpful?
J
JoegbGB
Verified booking
couple
Standard Room
Stayed in Jun 16, 2026

"Exceptional"

9.0
Helpful?
D
DebbiegbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 15, 2026

"Good"

6.0

The location is superb, the lounges, restaurants bars are clean, and staff were friendly. Nice breakfast

The Curtain was hanging off the rail, lights weren't all working in the room it was a big light on or nothing which was annoying. The jets weren't working in the hot tub so no hot tub in the fitness centre, but apart from this it was a good hotel, but I do think quite pricey as not up to the standard you would expect.

Helpful?
J
JuditgbGB
Verified booking
couple
Standard Room
Stayed in Jun 15, 2026

"Good"

4.0

Air con broken - according to other reviews, for a few weeks now and we were not informed prior to our stay (which would have affected whether we chose to stay at this hotel). Some areas working, not others, which we found additionally disappointing.

Helpful?
C
CristiniBusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 15, 2026

"Exceptional"

10.0

Very comfortable with delicious breakfast buffet. It was worth adding to my stay.

Helpful?
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