Southwest Inn at Sedona

Loved the suite with fireplace, Large bathroom, easy parking, rails in bath area, Needed to stay a few extra hours after checkout. because of availability were open to working this out for a fee that was fair.

We’re very happy we chose this location for our first trip to Sedona. Our two-night stay after Thanksgiving was perfect. The room was comfortable, spacious and two doors down from the hot tub. We were able to use the hot tub at night and it was clean. We visited the pool area and it was also clean. Breakfast was good as well. We preferred staying at this location because it was just outside the busy downtown area, and we truly wanted to relax. We ate at an amazing Thai restaurant (Thai Spices) down the street for dinner one night. The next night we had pizza at Gerardo’s Pizzeria. Be prepared for a long wait, but it’s worth it. The hotel is also great because you can easily access multiple hiking locations very easily.

We were charged a deposit that we never got refunded

Nice clean room and property, good size room, breakfast was adequate, staff very friendly. Enjoyed the fireplace in the room.

Leaking sink on floor, bathtub and shower with hair on sides/walls, old bits of plastic food wrappers on carpet. Had to remind them I was to get the VIP gift, received a bottle of wine with no opener. Said they would call me when they found one, never called. Unable to switch my leaky faucet room because they didn't know how to work the system. I asked for a discount, do I am waiting on the manager to call....it's been 24 hours.

The location of the property was good. The bed was good and the gas fireplace gave a nice ambience. Only thing I'd ask at this price point was that each room have at least one reserved parking spot. At night coming back from the evening it was challenging finding a spot.

The location and hotel were beautiful. Sadly, the reasons for the low rating is due to reimbursement of charges via 3rd party (hotels.com / Expedia). I fully booked and charged my cc prior to my stay well in advance, however, I was charged again ‘on site’ prior to booking in. I was told the charges would be reversed, however, on my cc statement I see that the charges are not reversed, so I am doubly charged for a room that is not worth the price. Do NOT recommend staying here unless my issue is resolved ASAP. Thank you.

Really loved the fireplace and jacuzzi tub. Comfortable bed. Pretty headboard.

We were up to celebrate my wife's birthday. The staff helped me by arranging the flowers I had ordered and gave us a complimentary bottle of wine. They were the best

Enjoyed my stay. Staff was very friendly and accomodating.