Hampton Inn Chicago-O'Hare International Airport

Great, good

Everything great

Tutto

The 2-double bed room was fine. The number of doors to open and close withing the room was a little awkward. living area was spacious, but beds were jammed into the bedroom area.

At night the lighting in the room was totally insufficient. Use brighter bulbs or provide 2 more lamps. In the morning the curtains did not block light from the top. My room faced East so I was in bright light starting at sunrise. The real problem was that members of my family who were also staying at this hotel and had reservations were denied rooms, or rather they were told when they were checking in at 10:00 pm that it would take "several hours" for a clean room to be available. So, basically "come back at 1:00 am?" There lobby was full of angry guests all being told the same thing, plus other guests who had been in the hotel were complaining about no housekeeping or clean towels. Did the entire housekeeping staff quit that day? In a "cost saving measure" was the housekeeping staff cut? Was there an ICE raid or the threat of one? The result was that this hotel had basically no housekeeping capability and even by 10pm had not been able to clean rooms that had been reserved in advance. Two of my family members had to go to the nearby Motel 6, which at least had clean rooms with linens and towels. Also, if you have the breakfast buffet as a walk-in it costs $23, which is ridiculously expensive for cold, dry scrambled eggs and bacon swimming in grease. We were in town for a family funeral and this experience only compounded the grief.

La habitación muy cómoda