Quality Inn Lockport

Staff is friendly. Bed was comfortable.

Room is old looking. Needed repairs. My room had damages to the closet door. Stains on the ceiling. Water leak from the window. Breakfast was limited. Hot foods were waffles and oatmeal. No eggs.

The breakfast was adequate. The room was clean but needed some minor repairs. A little shabby.

The bath facilities were outright dangerous. The tub surface was slippery and lacked a grab bar.

Easy access, quiet, convenient to our families.

Just the place of sleep and shower. And sleeping was uncomfortable

I experienced significant maintenance issues during their stay, including a lack of heating, non-functional electrical outlets, and inoperative lighting in their room. The unit exhibited an unpleasant musty odor, with visible signs of mildew, and the front desk emitted a strong odor resembling marijuana. Additionally, the I noted that another i was present at front desk checked in at approximately 10 PM. The entire property appeared outdated and emitted a pervasive musty smell. Based on these conditions, expressed dissatisfaction and indicated I would not return in the future. This place was overpriced for the bad conditions. It's in, it needs to be reported the air quality in the rooms. We're poor and I didn't see any smoke detectors or carbon monoxide detectors. I did see something but it wasn't working. It should be a blinking light and it's very outdated something the fire Marshal should look into.

Breakfast was fine.

Staff was peculiar and a bit rude. It felt like people were living in the hotel and using the breakfast area to hang out as a living room with the front desk staff. Giant dead tree inside the breakfast area.