Waikiki Beach Marriott Resort & Spa

The location

The staff at the reception is not professional and rude and there is ( Yuko) she was really rude and i never received such a treatment and behavior in ay hotel around the world and this is not the marriott standards i believe there are another hotels with better professional kind staff and services even for the cleaning services it wasn’t that great. I don’t recommend it

Good location across the street from the beach. they have plenty of beach chairs. We only took a quick dip in the beach across the street- rent a car and explore and grab the beach chairs for your day.

Parking was expensive, and beach was crowded, and this was off-season.

The corporate bean counters for Marriott has taken all the fun out of vacationing at their hotels. The people at the front desk are all depressed. They charge $75 to park There is construction at the hotel They charge $1100 for two adults and two kids for the luau The second floor of the main tower is a ghost town very dirty depressing All of the nice of these that normally accompanies vacationing in Hawaii have been murdered by Marriott There was a time when Marriott had standards, but boy they are awful Avoid this hotel it’s dirty. The people are unfriendly and it’s not worth the money – – unfortunately we spent over $500 per night on two rooms. Go to the outrigger at least they have Dukes and have a lot of stuff going on there.

Very clean hotel and our room was great. The bed was very comfortable. Every staff member we encountered was warm and friendly and they provided us with wonderful service and hospitality. The luau at the hotel was excellent. I highly recommend this resort and will definitely return.

This hotel is a train wreck. To be fair, the rooms themselves are fairly standard marriott and for the most part, up to date. The rest of the property, not up to date. This is a full service marriott, not a courtyard or Fairfield, and they had extremely limited F&B availability. They blame this on the rain, but when you see hotel guests by the dozens ordering Uber Eats and eating in the lobby. The GM who must be hiding under a rock should have done something. I am appalled to have selected this place for an overnight. Over a $1000 for 2 rooms for a dirty, tired, and mismanaged hotel. Shame on the owners and management. I spoke to Jeff Gray to front desk manager who blamed this on 2 third party restaurants who "pulled out" and said there is NOTHING they can do about it. They have only one buffet open which was not appetizing, to wit the manager says "that is your choice." And get this no room service since COVID. And when I said the hotel is full service the manager says, no we are a resort. Translation, they should have more choices not less.