NH Collection Salzburg City

It was a clean and well-organised place with spacious rooms and a good choice of breakfast.

The toilet was too close to the wall, so I almost fell asleep leaning against the wall and doing my business.

Location was good, with a bus stop virtually out the front. Comfortable bed and lovely staff.

Chairs in the room were too low, and only one had a back to it. At 6’4”, It was like sitting in kids classroom.

Stayed for 4 nights. Hotel is very modern and I liked the premium room, my only feedback would be there could do with some drawer space to put things away and a mirror by the table for people to do hair and make up. They have a good system that if you do not need your room cleaned you can leave a card on the door and they give you 2 free drinks (per couple) instead. We utilised this 2 days. The employees were friendly in person and helpful too via email before our arrival. It was our anniversary and we received a lovely card and sweet treats, thank you. The hotel is in a relatively good location, with bars and restaurants 5 minute walk away. There is an app where you can request things for the room such as dressing gown etc which is a good idea and this was brought within 5 minutes so very efficient. Constructive feedback - I had to answer some work emails and internet could be intermittent which was a bit frustrating. Aside from an English news channel nothing else on tv. English channels would be nice after a long day sight seeing, nice to chill for couple hours. With regards to cleaning, I had dropped some biscuits, I cleaned up as well as I could so next day I opted for cleaning instead of vouchers, when I returned the bed had been made and fresh towels but all the biscuit little crumbs still on floor. The top of headboard and back wall was very very dusty on arrival too which I cleaned with the flannel. These things weren’t big deals but just some feedback. Our only real gripe was the consistency with food available. On our first evening we were shattered as been up since 5am and then sight seeing, so got back to hotel, showered and thought instead of going back out we’d get room service, which said until 10pm on the app and reception informed us too. At 9.15pm we ordered, to be told the kitchen had closed early for the day. So my husband had to get dressed and go find us a takeaway. Another day we thought we’d eat in the bar, it was approx 6.30pm and we ordered a steak each, to be told oh our chef isn’t in so we’ve no one that can cook steak but the kitchen can do a burger!! Again we went out instead. For the price and star of the hotel, I find this disappointing. Overall a good stay with just a few tweaks and attention could be 5 star.

Die Lage um Salzburg zu erkunden ist perfekt. Die Betten waren bequem. Es war ruhig und alles zu unserer Zufriedenheit.

Good location. Friendly staff lovely breakfast

Ripped duvet cover and when reported in morning still had to say again that evening