Wingate by Wyndham Shreveport Airport

Close to venue for our tournament

Rooms having dirty bathroom, sofas with blood stains and white stains all over their couches. Mold in the bathrooms and light not working, roaches. They moved us twice and lights still didn’t work. Rooms are not clean well.

The older lady at the front desk and the gentleman in charge of breakfast, we're awesome.

The front door area was dirty and not clean. The front door was broken. There was a light outside that had fallen over was not fixed. The first morning I was there they had run out of food and the truck had come at some time before breakfast was over. The room smelled, I could go on but it was an okay stay.

The only bright spot was Chris (Manager). He was very helpful and understanding.

Our first room had an overwhelming moldy smell, the nightstand lamp was broken and had bare wire where the switch was, drawers had no bottom. A lady at the desk charged my card 4 times all for different amounts leading me to believe she was trying to skim the till with my card to see what she could pocket. When questioned she said I didn’t pay, even when I showed I had already prepaid she continued to try and charge my card.

Location to highway and eateries was good. Walmart walking distance.

Property in need of major update. Room was musty, bought a scent spray. You could see the Sheetrock tape through popcorn ceiling. The housing to the smoke detector no where to be found. Not sure if it worked or not. Front door to building doesn’t even close properly. Decorative light in parking lot laying in grass but working, exposed wires from base. We actually expected more from Wyndham hotel.

It was close to food places

The shower didn’t work, the toilet stop flushing after two flushes, floors was extremely dirty. and the bed was very uncomfortable.