DoubleTree by Hilton Charlotte Airport

Parking our car here was best feature of hotel! Hotel needs to remedy the mold smell which permeates several areas and rooms in hotel. Didn't feel like air quality was safe.

We stayed here and used hotel parking lot to keep our car while we traveled for a week, that part was good...$60 for 7 nites, with shuttle to airport! There is a mold smell in certain parts of hotel, especially at back of hotel on all floors. Our first nite, we requested a room change as mold smell was significant & 2nd room was better. On our return to hotel for 1 nite, the first room was not cleaned by housekeeping, 2nd room smelled like mold, and final room was acceptable but we turned off heat/AC in room as there was a very slight mold smell when we ran the fan. This hotel has a severe mold smell problem and I worry about breathing the air here.

We stayed for 2 nights, and it was a great stay! Check-in was easy and quick, the staff were quite friendly and helpful.

The staff was very friendly with a warm welcome. The general manager was so nice and professional. It was my first time staying there and I will definitely be coming back. I also enjoyed the complementary cookie, ginger tea and 2 water bottles. Thank you for a fantastic experience.

I would've bought a salad from the snack area for dinner, but there was only one and although it hadn't technically expired yet, it had been sitting for at least a day and looked tired (and was quite expensive). Small bags of snacks were $4 (1 or 2 oz bag of Planter's peanuts, for example). To be expected, I guess--I should've planned better. On the plus side, there were 2 included bottles of water in the room and of course, the warm cookie at check-in.

Great friendly staff, nice hotel

The only issues I had being on the 1st floor; I could not close the blinds, the sink had a very slow drainage and wee ran out of toilet tissue with no full replacement.

Clean room, day staff was polite, AC was good But had a group staying next room over partying till 4:30am, tried calling the front desk but the phone did not work so used my cell phone and after 2 hours it was answered and all they offered was to give me another room! At 4am, there shouldn't be a party at that time of the morning. Sad to say a venue with a name like Hilton you have this happem.

Shuttle was great

This Double Tree is geat!! Stay here all the time