Toronto Marriott City Centre Hotel

We booked a last-minute stay at the Marriott City Centre in Toronto for a total of $480 for one night. While there were highlights regarding the room comfort, the overall value and experience fell short of expectations for that price point. Arrival and Parking The arrival process was frustrating. There were no clear directions on where to park or how to access the hotel upon arrival. We opted for the valet parking at $50, which is a significant cost. We also had a $75 food credit included in our booking. The Room The room itself was a highlight. It was spacious and well-equipped with a microwave and a mini-fridge. One notable thing for travelers: there are no USB-C charging ports, so make sure to bring a wall adapter. They provide in-room bottled water, though be aware it is $2.50 per bottle. The technology was modern, and the TV allows you to connect to your personal Netflix, YouTube, and Prime Video accounts. Most importantly, the room climate was excellent. It was not stifling hot, which is rare for many hotels, and we were able to control the temperature to 18°C overnight. This made for an incredibly comfortable sleep. Dining and Amenities The dining experience was less impressive. There are limited food options available. Even with no events happening at the Rogers Centre, the restaurant environment was uncomfortable due to bright laser beams throughout the space. Pricing for children is also high, with kids' meals at $15 for lunch and $19 for dinner. Cocktails and other drinks start at $15+. The hotel could benefit from more onsite activities for children. The lounge did not feel kid-friendly, and we missed out on the pool entirely because we weren't told where it was located during check-in. Additionally, there is no direct PATH access from this location, which is something to keep in mind for winter travel or city exploring. Summary While the room was comfortable and the temperature control was perfect, the lack of direction, high costs, and limited family-friendly atmosphere mean we will likely not return. For $480 a night, we expected more seamless service and better value.

From the valet parking to the check in and out and all the staff that we ran into were very friendly and professional. Nice large clean rooms. The only issue was the long walk to the pool area. Large pool with a working hot tub. Great location easy on and off the highway.

breakfast was excellent

my security money of USD 250 has since not be deposited into my account. i was told it will take five working days we left there on the 30th December.

Awesome staff and wonderful location

Nothing it was a perfect getaway for our family

Room was nice and clean

Shower head was broken and spraying in multiple directions, small washroom accessories broken. Informed them at check out and didn’t get much of a response. I would stay again if these things were not broken. Otherwise we enjoyed our stay and the amenities

Everything

Nothing