Somerset Hills Hotel, Tapestry Collection by Hilton

New and very well maintained hotel

Need more menu items in restaurant

The rooms were comfortable and clean. The floor was quiet and I got lots of rest between my trips to the hospital for treatment. The cleaning staff did a great job. The room had a small refrigerator and a Keurig machine with coffee and tea pods. There was a night light in the bathroom. There were black out shades to keep the room dark.

I was disappointed in their interpretation of a handicapped shower. It is NOT a bath tub with a grab bar between the shower head and the toilet. I could not hold the bar and climb out over the top of a toilet. I had surgery and it was difficult to get in and out of the bath tub/shower. There was stormy weather and we did not have sound on the TV because it was Direct TV. The room description also said there was a microwave. The only microwave is in the Snack Shop on the first floor. I could not access my Hilton Honors app to do check in or check out.

Administrative issues

I liked everything. Clean hotel and friendly and supportive staff

Everything was great. Nothing I didn't like

I wish the property had a small work office the printer

The midnight fire alarm wasn’t great, but that didn’t have anything to do with the hotel

The restaurant and bar was amazing! Unfortunately we waited at the front desk for 10 minutes before the person came to check us in.

Facility seems quite nice, staff was friendly and helpful, nice breakfast, comfortable bed, convenient location near highway intersection. Some glitches with the room, though. As we arrived the heating system did not operate at all; turned out the batteries were dead. OK, these things can happen. But the room still was in need of some repairs. Bathroom sink faucet fixtures were loose, sliding on the counter so water could leak onto the shelf with towels below, bathroom wallpaper was peeling, the curtain to the balcony had holes, there seemed to be caulking repairs unfinished around the door, with gaps where cold air was clearly coming in, coffee maker didn't work properly, reading lights did not work. I was on the fence as to whether to give a 3 or 4 rating, but the issues we noted would seem to have been fixable or preventable, so we went on the low side. We would try this place again, though.