Somerset Hills Hotel, Tapestry Collection by Hilton

The receptionist at all times were excellent. Very helpful and very professional!

My room was forgotten to be cleaned one of my days. But it wasn't an inconvenience

Hotel is clean and parking, facilities etc are great but the soundproofing in the rooms isn’t great. Could hear people above walking around, people in next room closing the window blinds, neighbors toilets flushing, don’t know what was heavily dropped upstairs from our room a few times. The linens on the bed were annoying, king size bed but must have been queen size mattress cover and bottom sheet, just would not stay in place. I couldn’t get them to cover the bed. Lovely shower and bathroom.

Great location , super convenient. I have to say that Cesar is an excellent employee. He did above and beyond with his services. Super helpful and knowledgeable.

Check-in wasn't smooth, I was charged my credit card even though I had already paid through Expedia. Perhaps there was a miscommunication between Expedia and the hotel?

Outside area was perfect to relax. Seating area in the lobby was very comfortable. Rooms were nicely remodeled. Staff was so inviting, polite, and helpful!

Outdoor pool was not heated. Breakfast was expensive for what was offered.

It was clean and quiet and had a good location

I lost power in my room 3 times. Apparently all the rooms with a terrace on one side of the property have faulty electrical connections. Consequently periodically the power goes out and you have to reset the circuit breaker. Additionally, the beds weren’t made properly. The sheets were sideways. I normally leave a tip for Housekeeping, but not for this trip.

The check in process was excellent. Very quick. This speed was appreciated.

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