Pestana Rio Atlantica

Check-in & Out

Property Notes

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs. Please note that the credit card used for the booking must belong to one of the guests. In case of reservations made in the Non-Refundable rates, the reservation center will send a payment link to your message box via the Booking.com platform. The card used must be presented at check-in. If it is not possible to present the credit card, the total amount of the reservation will be charged again on the guest's own credit card or another form of payment, such as debit card, cash or PIX. In this case, the amount charged to the credit card during the booking will be refunded. For reservations made by third parties, the payment must be made exclusively via PIX. Please note that extra beds can be provided only in the Standard Suite and Suite with Side Sea View category. Please contact the property for further details. Please note that an optional tourist tax is charged per room/per day. Please contact the property for further details. Operation of the pool area and rooftop on December 31, 2025: • The pool will be closed at 12:00 PM on December 31, 2025, and will reopen at 12:00 PM on January 1, 2026. • Due to the preparation and celebration of the New Year’s Eve party, the rooftop will also be closed from 12:00 PM on December 31 until 12:00 PM on January 1. • On New Year’s Eve, access to the rooftop will be exclusive to guests/clients with a party ticket and identification wristband.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.