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8 / 10 Guest Rating

Embassy Suites by Hilton Memphis East Germantown Area

1022 South Shady Grove Road, Memphis, us

Embassy Suites by Hilton Memphis East Germantown Area - main view

About the Property

Luxurious Suites with Modern Amenities
Experience the comfort of spacious suites equipped with two streaming flat-screen TVs, a microwave, refrigerator, and coffee maker. Relax in a cozy seating area with a sofa bed, ensuring a restful stay at Embassy Suites Memphis.

Indulge in Fine Dining and Recreation
Savor Northern Italian cuisine at Frank Gristanti’s Restaurant, or enjoy the daily breakfast buffet. Take advantage of free access to the indoor pool and fitness center for a rejuvenating experience during your stay.

Convenient Location and Complimentary Services
Located near Interstate 240 and just 12.8 km from Memphis International Airport, our hotel offers free parking and easy access to attractions like Audubon Golf Course and Graceland. Book your stay now and elevate your Memphis experience at Embassy Suites.

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Two-Room King Suite with Sofa Bed - Photo 1
Two-Room King Suite with Sofa Bed - Photo 2
Two-Room King Suite with Sofa Bed - Photo 3
Two-Room King Suite with Sofa Bed - Photo 4
Two-Room King Suite with Sofa Bed - Photo 5
Two-Room King Suite with Sofa Bed - Photo 6
1/6

Two-Room King Suite with Sofa Bed

This suite features a microwave, refrigerator, and cable TV.

28 sqm
Sleeps 4
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRadio

Two-Room King Suite With Sofa Bed

Non-refundable
Breakfast Included
20% OFF$280.93

$224.74

Includes taxes & fees
Two-Room Suite with Two Double Beds and Sofa Bed - Photo 1
Two-Room Suite with Two Double Beds and Sofa Bed - Photo 2
Two-Room Suite with Two Double Beds and Sofa Bed - Photo 3
Two-Room Suite with Two Double Beds and Sofa Bed - Photo 4
Two-Room Suite with Two Double Beds and Sofa Bed - Photo 5
Two-Room Suite with Two Double Beds and Sofa Bed - Photo 6
Two-Room Suite with Two Double Beds and Sofa Bed - Photo 7
Two-Room Suite with Two Double Beds and Sofa Bed - Photo 8
Two-Room Suite with Two Double Beds and Sofa Bed - Photo 9
Two-Room Suite with Two Double Beds and Sofa Bed - Photo 10
Two-Room Suite with Two Double Beds and Sofa Bed - Photo 11
1/11

Two-Room Suite with Two Double Beds and Sofa Bed

This suite features a microwave, refrigerator, and cable TV.

24 sqm
Sleeps 6
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRadio

2 DOUBLE BEDS 2 ROOM SUITE - SLEEPER SOFA

Non-refundable
Breakfast Included
20% OFF$294.3

$235.44

Includes taxes & fees
Two-Room King Suite with Bath Tub - Mobility Accessible - Photo 1
Two-Room King Suite with Bath Tub - Mobility Accessible - Photo 2
Two-Room King Suite with Bath Tub - Mobility Accessible - Photo 3
Two-Room King Suite with Bath Tub - Mobility Accessible - Photo 4
1/4

Two-Room King Suite with Bath Tub - Mobility Accessible

This accessible suite features a microwave, refrigerator, and cable TV.

28 sqm
Sleeps 4
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRadio

1 KING 2 ROOM SUITE MOBILITY ACCESS TUB

Non-refundable
Breakfast Included
20% OFF$272.38

$217.9

Includes taxes & fees
Two-Room King Conference King Suite - Photo 1
Two-Room King Conference King Suite - Photo 2
Two-Room King Conference King Suite - Photo 3
Two-Room King Conference King Suite - Photo 4
1/4

Two-Room King Conference King Suite

Providing free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. The suite features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit offers 1 bed.

28 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRadio

1 KING BED 2 ROOM SUITE - SLEEPER SOFA

Non-refundable
Breakfast Included
20% OFF$272.38

$217.9

Includes taxes & fees
Two-Room King Suite with Bath Tub - Disability Access - Photo 1
Two-Room King Suite with Bath Tub - Disability Access - Photo 2
Two-Room King Suite with Bath Tub - Disability Access - Photo 3
Two-Room King Suite with Bath Tub - Disability Access - Photo 4
Two-Room King Suite with Bath Tub - Disability Access - Photo 5
1/5

Two-Room King Suite with Bath Tub - Disability Access

Featuring free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit has 1 bed.

28 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRefrigerator

1 KING 2 RM STE MOBILITY/ HEARING ACCESS TUB

Non-refundable
Breakfast Included
20% OFF$272.38

$217.9

Includes taxes & fees

Guest Reviews

8
Excellent354 verified reviews
AI Summary

Guests highly rate the clean and spacious rooms and frequently praise the helpful staff.

Categories

Cleanliness7.6
Service8.6
Location8.6
Room Quality8.0
Amenities8.1
Value for Money7.5
Food and Beverage7.6
Overall Experience8.1

Select topics to read reviews

V
VEMETRIAusUS
Verified booking
family_with_children
Standard Room
Stayed in Jun 22, 2026

"The worst experience I’ve had at a hotel !"

1.0

It’s in a great location & has an indoor pool.

When I got to stay somewhere with the kids, I make sure they offer everything my kids love. When we got there about 630-7pm , the kids instantly went to the pool. Once we got into the room, we noticed the internet wasn’t working. We contacted the front desk. Ask to be moved to another room. She said repeatedly in a nice nasty way that the hotel was completely sold out & she will give me a 20% discount off. & Basically told me to just watch basic television. I told her I didn’t want to it. I’m an app girl & plus, you can’t even see what’s on the television cause the title wasn’t showing. & she just kept repeating herself. I asked for her boss & she said she IS the boss! She’s the operations manager but I can call Monday and speak to the GM!! So I just turn the air on and went to sleep ! Woke up at 130am sweating and the kids complaining that they’re hot ! We call front desk and once again, there’s nothing they can do until the next shift arrives at 7am. I can’t sleep like that . It’s 90 degrees in the room and yall want me to stay until maintenance arrives at 7! HOT!! We packed all of our items to leave. Once we get downstairs and my husband goes to get the car, the front desk clerk ask me if I want to get another room! Unbelievable!! Because the “operation manager” told me hours ago that there weren’t any rooms available due to them being sold out ! So my husband was even more irritated & said NO, the car is already packed ! She could’ve did that earlier!! So we had to drive a 1hour and 45 minutes trip home . We didn’t get home until 325am. The overnight clerk was nice. But whoever that operation manager is needs more customer service classes !! She’s very unprofessional as well !!

Helpful?
V
VEMETRIAusUS
Verified booking
couple
Standard Room
Stayed in Jun 22, 2026

"Very Good"

7.0
Helpful?
C
CrystalusUS
Verified booking
family_with_children
Standard Room
Stayed in Jun 21, 2026

"Breakfast is amazing. Free drinks at night. Pool amazing. Beds nice and comfy."

10.0

Very nice and expensive looking. Love how it has a New Orleans balcony like feel on the inside. Very clean. 2 free drinks at night. ♥️The breakfast was amazing! ♥️ beds were comfy and roomy. Nice pool. Staff was friendly and professional.

Helpful?
D
DiggsusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 17, 2026

"Exceptional"

10.0
Helpful?
R
RichardusUS
Verified booking
couple
Standard Room
Stayed in Jun 15, 2026

"Exceptional"

10.0
Helpful?
E
EvieusUS
Verified booking
couple
Standard Room
Stayed in Jun 15, 2026

"Great stay"

8.0

Beautiful updated and spacious lobby. Wonderful breakfast.

The bed in our room was super low to the floor

Helpful?
S
SuzanneusUS
Verified booking
family_with_children
Standard Room
Stayed in Jun 10, 2026

"Exceptional"

10.0
Helpful?
T
TimusUS
Verified booking
family_with_children
Standard Room
Stayed in Jun 1, 2026

"Excellent"

8.0
Helpful?
A
AnthonyusUS
Verified booking
couple
Standard Room
Stayed in Jun 1, 2026

"Exceptional"

10.0
Helpful?
M
McNairusUS
Verified booking
couple
Standard Room
Stayed in May 31, 2026

"We had a great stay"

8.0

Bed was comfortable, but to low to the ground.

Helpful?
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