Comfort Inn Grove City - Columbus South

The room was not very clean. Paint chips. Pink gunk on a light switch. Old rusted lamps. Headboard light didn’t want to turn on. Cheap pillows. Bed was squeaky every roll over. The room just felt cheap and dirty. Will not be staying here again.

Staff was helpful in providing clean towels and comforters, but rooms were musty and dirty. Cleaned the room myself

I rarely leave negative reviews, but my experience at this property was unfortunately very disappointing. The air conditioning barely worked, which made the room uncomfortable, especially at night. The water pressure was weak - just a trickle at times - and the Wi-Fi didn’t work at all, which was a major issue since I needed to stay connected during my trip. The room and overall hotel felt unclean and neglected, with an atmosphere that suggested management isn’t paying attention to guest comfort or property upkeep. It didn’t feel like anyone really cared about the guest experience, and that’s probably what bothered me the most. For the price I paid, I expected at least the basics to be functional - AC, water, Wi-Fi, and a clean environment. Sadly, that wasn’t the case. I would not stay here again and do not recommend this hotel until serious improvements are made.

I arrived and the first red flag was a lady telling the receptionist how she doesnt want to stay here because of bad reviews. They still made her pay only because she had a reservation. The second part, the room was not clean. There was pizza next to the bed on the floor. Fresh juice was spilled on the floor because the floor was still wet. Besides the room not having a working a/c, it was humid. When we tried using the a/c is started smelling like smoke. I have children, and the microwave was a need. The microwave wasn't plugged in, but as soon as you plugged it in, it would turn on but it wasn't heating nothing. I guess now we know why it was unplugged. That also goes for the phone. The phone that is provided in the room is only for show. There's no connection or anything if you needed to make a call. The one thing to top it off, was bed bugs. Yes. I woke up at 5am, and to my surprise, there was a bed bug on the bed my babies were on. The sofa bed that was provided had mold as well. I asked the front desk if they had cleaned the room before us arriving and he clearly said no. Then I asked again, then he said yes. Yeah...a 6 hour drive from Chicago to end up in a bad hotel.

Was not able to stay due to the dirty and smelly room. Multiple guests were complaining of the same issues. Do not stay at this hotel.

The place was dirty needs serious update girl out back smoking pot with 2/kids they were very noisy

Fantastic

Your staff was very helpful, when needing anything they were there. Breakfast was great. Thanks Will be back Jean Reardon

breakfast and cleanness and your staff. Thank you will be back.

Clean