Comfort Inn Grove City - Columbus South

The service was great very helpful and professional clean etc.etc.

This was the WORSTTT experience I have ever had at an hotel. When i arrived, there was no one at the front desk, i had to wait 10 mins to check in. Once I got in my room i noticed ants EVERYWHERE!!! They were on the counters, nightstands and the bed. We brought this to the attention of the staff and they acted like it wasn’t a big deal and gave me new sheets. They never gave us a new room after asking for one. Once we made it home we had ants in our luggage. At that point we asked for a refund and would have been okay with only half. It’s 2 weeks later and they won’t even respond to Expedia and won’t give me my refund after acknowledging they KNEW about the BUGS!!! I’m reporting this disgusting hotel to the better business bureau and choice hotels compliance and ethics.

First it was a bit confusing when I booked it. I did not know there was a Comfort Suites and Comfort Inn right next to each other. My room was ok. The bed was very hard and uncomfortable. I am glad it was only one night. The hotel had its share of weat and tear. The elevator was janky. The walk from the lobby to my room was mediocre at best. Formica was chipped on the walls of the elevator. Fire extinguisher box was all dented in. Carpet was very worn. The whole place was a bit worn down. The breakfast was a little late and did not taste good. I did not eat it. Gravy for biscuits was watered down. The chocolate muffins had very little flavor.

We arrived late around 11PM. We had emailed and called about our late arrival prior to our arrival. There were no answers for that. At the front desk there was no staff. We called again at the number guided at the front desk. The staff finally showed up. The room reserved for us was AWEFUL. It smelled terrible. It was about one third of regular size of hotel rooms . The bed was not king size as we had reserved. The headboard was chipped. I guessed this room had been used for a homeless person for a quite long time. It SHOULD NOT be used for regular quests who pays the room. We thought Comfort inn was ok hotels. But from this experience we will NEVER use them in the future. We are very curious as to what that room was for. We forgot the room number but it was located next to ice machine.

Trash outside of door Door sticking so hard u have to put ur body into it to open it and room hand someone’s dirty panties in it

I didn’t like anything. The property was filthy and dirty. Had roaches in my room. Caught one and brought it down to the front desk in a cup that was still alive and all they offered was bug spray because they had no more rooms. Went back to my room and turned the lights off to only turn the lights back on and found them all over the place. Packed up and left. You gentleman at the desk at that time was actually very nice. Told us we would get a full refund. However a day later was on the phone with a manager and told us we would still be charged a night because they couldn’t find no bed bugs or roaches. Even though they knew they existed because your associate offered us bug spray as a remedy to get rid of them. Now I’m on the phone with corporate and about to contact my bank to issue a charge back. Avoid this Hotel at all cost!!

I didn’t like anything. The property was filthy and dirty. Had roaches in my room. Caught one and brought it down to the front desk in a cup that was still alive and all they offered was bug spray because they had no more rooms. Went back to my room and turned the lights off to only turn the lights back on and found them all over the place. Packed up and left. You gentleman at the desk at that time was actually very nice. Told us we would get a full refund. However a day later was on the phone with a manager and told us we would still be charged a night because they couldn’t find no bed bugs or roaches. Even though they knew they existed because your associate offered us bug spray as a remedy to get rid of them. Now I’m on the phone with corporate and about to contact my bank to issue a charge back. Avoid this Hotel at all cost!!

The bed was somewhat comfortable.

The floors were dirty, didn't look like the pictures, beds had stains and walls had crayon marks. The biggest was the smoke alarm was not attached to the wall. Very concerned. Wifi was cutting in and out. And a lot of the channels were not actually there.

Liked everything here… loved the quietness

Smelled good walking in

The staff was friendly and helpful.

The bed was hard and uncomfortable. Building/rooms could use touch ups but it was to be expected at price range. Priced right.