Comfort Inn Grove City - Columbus South

Safe room.

No working elevator. Rooms smelled like smoking rooms even if they weren’t. Having to wash all my clothes, even the clean ones that didn’t leave the suitcase.

Rooms are not clean at all

First room we went too smelled like pure urine, 2nd room we went to had a funky smell so we left

The breakfast was very good with lots of options.

Staff was friendly

The pool was freezing. Like I was ice swimming in Alaska . My daughter’s lips were blue in 5 minutes . Only reason I booked the room is because she wanted to go swimming . At first glance the room looked clean but it was half cleaned crumbs and food was on the floor . But didn’t see any roaches like the google review stated .

It was comfortable

The pool was freezing it wasn’t heated . My daughter lips were blue in 5 minutes . The only reason I booked the room is because she wanted to go swimming. That was short lived .

The sink was cracked, the ceiling in the shower looked like it was going to cave in at any point

Booked a 4 night stay, Had to immediately request new room upon check in due to fowl/urine type odor in room. Front desk attendant was very kind and quick to get is into a new room. New room still had the fowl odor though bearable (it was near midnight at checkin and we were exhausted), we used our travel sprays to mask the smell daily. On day 2 the internet went out, could not access TV or internet, it did come back on late evening. Day 3, the one and only elevator went down, so no elevator, We did not check into a 3rd floor room expecting to do flights of stairs several times for 2 days, we get "things happen". Last night stay, back to room late, No TV again. Complete bummer for our anticipated chill time. Spoke with front desk upon check out re: all these issues, I get they are the managers and not owners, I did gracefully inform him how my stay was unpleasant as he did ask "How was your stay"? I did ask what return compensation would be for the inconveniences and lack of comfort in our stay, I was informed the owners world be notified and there was nothing they could do at moment. Fair enough, I get it, Comfort Inn is huge Corporation. I did feel the need to speak my mind, I had stayed here before, not stellar then (mainly r/t cleanliness of room floor with toe nails found on floor), though comfy enough to stay again. I will NOT stay here again, plenty of other options in this area. I will say the coffee, b'fast and friendliness of staff on point.

Front desk attendant that checked us in was very curt and not welcoming at all. Hallways smelled very strongly of mildew and musk. Room felt humid despite AC. Room was dingy, with food caked on walls, lamp shades had mold/mildew stains, curtains ripped. Bathroom was clean enough. Breakfast area was clean and nice, thankfully.