Coconuts Beach Club Resort and Spa

We enjoyed the location, white sandy beach great view from our room. The fia fia night was so lovely, experience of making a umu was fun & eating it was a highlight. The staff were amazing and hard working! I think they are the glue that is keeping coconut beach club resort and spa going! Beach equipment that was made available for the kids to use was good. Location paradise for sure!!!

The day we arrived it was pouring. Our fale was leaking I had to use our beach towels for the floor! When we got into bed we found sand in between the sheets. The main pool needed cleaning it was full of sand. The complementary breakfast was confusing as well. The photos makes this resort look amazing but don't be fooled! It is way over priced for what we expected when we got there. This resort is in need of some good TLC

The beauty spa is the best facility there, and the Fia Fia night was a great performance. The Samoan staff are beautiful. Food purchased there was great.

Biggest disappointment I’ve ever had in 49 years! . Incredibly overpriced. The rooms are very dated and in need of makeovers. The roof was leaking. There were big spiders inside. I thought it was sand covering every surface including the bed - which it probably was as well, - but on the last day I discovered it was piles of bora wood. The shower was like a bad waterfall. There were sticky flies everywhere and nothing helpful to combat them. The complimentary breakfast was incredibly stingy! Parts of the ceiling were a very stained and dirty plastic. The complimentary tea and coffee is not at all appealing. The worst bit was the beds. On the single bed there was blood on the mattress protector and the main bed was made up with a dirty old mattress and an even dirtier old crumbly foam. I can’t believe Brian gets away with operating this and charging so much. He doesn’t trust his staff which is obvious but they are one of his only assets. He doesn’t provide them with a uniform either. We asked them why they were all wearing different clothing. They said they constantly get feedback about how poorly run it is and so overpriced but nothing ever happens. This is a case of a money hungry American ruining a resort with incredibly bad management.

The staff were absolutely amazing, the room was incredible we honestly loved our stay so much, was the perfect holiday for us to just escape, get some time to ourselves to just enjoy the perfect waters. We loved it so much thank you

The Beaches are very nice, with the on-site pool being also right at the beach.

Coconut Beach Resort is a 70s style resort, that requires large scale updating and proper maintenance. Cleanliness and especially the very dated decor and non human friendly design needs to be mentioned. Sharp edges, non user friendly bath tubs (slip and fall risk), difficult to use facilities. Resort staff in civil attire hanging out in rooms, hanging out on balconies, chatting loudly, smoking, and being disrespectful to customers. I haven't seen staff working a lot - it felt like a local employment program for the villagers. The behavior of the (especially male) Resort stuff is an absolute NO NO in the tourist industry. The owner is a constant presence and obviously living on-site, which takes away from the holiday feeling. The Restaurant food is very average and of low quality - the Oki was chewy and not even presentable. Portion sizes are very petty and this is even for a Resort in a 3rd world country embarrassing. The term "complimentary" gets used regularly for things like Breakfast and Wi-Fi, even though the accommodation was booked and sold with Breakfast and Wi-Fi included - this is false advertisement!!

This resort has obviously been very lovely, but due to lack of maintenance and upkeep is rotting away! The food in the restaurant was good.

Generally we were incredibly disappointed. We paid over $500 per night for what we thought would be a lovely indulgence. What a shock!! The general shabbiness of furniture was the initial impression, then came further shocks - shower dribbled out of the wall, bed was large but uncomfortable, breakfast provided was a piece of toast and fruit, NO internet anywhere except very expensive PAYG. There was very little to do. All the resort activities eg Fia Fia night, movie night were not on due to broken equipment or something else. Do not waste your money going there!

Stunning beach, fantastic staff. Enjoyed our stay very much!

Could t ask for a more beautiful spot and the grounds and traditional style rooms and facilities really make it an amazing resort to stay!

Nothing to say here.