Graduate by Hilton Annapolis

Room smelled musty. Couldn’t catch my breath overnight. I contacted the manager. He said he would have someone check. Never heard back.

I am a Hilton Honors member (Gold) and my husband is a Diamond member, with hundreds of stays for work. I have never left a negative review for a Hilton property until now. I reserved 2 connecting rooms to be close to the venues for my son’s wedding. The king suite was extremely musty smelling. Smelled like the basement of an old house. No other options for our 5 night stay (was shown another room on different floor - same corner and it too was musty and didn’t have the connecting room). Previous reviews show same complaint. They sent up a technician after check-in who sprayed a bunch of foam into the vent and added some tablets to the water at the bottom of the unit. Result was musty smelling lemon air. We dreaded going back into the room each day. When we got home, all of our clothes and belongings smelled like the room. I had to wash stuff twice to get the smell out. Dresses and suits are still hanging in my garage to air out enough to take to the dry cleaners. I immediately contacted Hilton and filed a complaint. This is unacceptable. They knew they had a problem (pretended they didn’t know - second technician told me they absolutely know and actually have some rooms offline for this very issue). They definitely should not have had this room in service. I left several messages for the manager, who didn’t call me back. I finally got a hold of him when he was there. Their decision was to give me 100K points. I spent $1300 plus over 500K points for this reservation. I can’t imagine breathing that air was healthy. I will say that the rooms are well appointed and clean. But the smell absolutely ruined it for us.

Interesting decor. Friendly staff. Clean.

The beds are much too low to the floor. I am disabled and had a very difficult time getting out of bed. My sister had to help me. Also my sister thought the mattress was too soft.

This hotel was fantastic. I’m not sure what I was expecting, but it exceeded any expectations I may have had. I would definitely stay here again!

Noisy - drilling construction work and banging on the wall behind the bed in the morning. Cold water ran hot for about 5 minutes. No coffee in room. Noisy ac. And we did not like having an interior room. But the room was clean and otherwise comfortable.

Clean room, Comfortable bed!

What a great hotel. Navy themed. Great location.

Close to Annapolis historic district Easy walk from the hotel to the historic district. For $35 you can park overnight until 1:00 PM the following day. Garrish decor, but who cares? Comfortable, clean and quiet. Instant coffee and electric kettle, refrigerator provided.

Parking was very expensive