MiHotel La Tour Rose

Le petit déjeuné a été servi après 7h30… nous avons appelé pour vérifier. Le livreur est passé vers 8h, nous n’avons pas pu en profiter car le sachet a été posé à côté des marches, invisible en ouvrant la porte… nous l’avons vu en partons. Pas de savon à la douche.

Très belle chambre, mais donnant sur la place et là, je n'ai pas pu fermer l'œil de la nuit à cause du bruit !!! Fenêtres très mal insonorisées.

房間很臭，下水道的味道濃烈久久不散，清潔過於匆忙還有前一位房客留下的襪子。淋浴間排水不良，洗完澡淹水災。無前台可反應，求救無門

This is a very interesting hotel right in the middle of Old Lyon. It is unique in that there is no physical reception, or people, although they are available by phone. You are sent codes to get you into the front door, the elevator, and your room once you find it. In our case we weren’t sent the code to our door so we had to call. The rooms are in unique places. We had to go in the door of the hotel, up two levels in the elevator, then down a small narrow spiral staircase one level, then up 3-4 steps, then up two more levels in another elevator, then through another door to a hallway where our room was located. ALL OF THIS WITH HEAVY LUGGAGE WAS VERY DIFFICULT AND REQUIRED NUMEROUS TRIPS AND WAS VERY DIFFICULT. While this hotel is very unique, and is in one of the old Traboules of Lyon, we would not recommend it for older people with heavy luggage. The staff that we communicated with we’re awesome, and extremely helpful, and helped us arrange for someone to come help us with our luggage and to get us to the Train Station. A great place for younger people with light luggage. It would be good if they told people of the difficult access with heavy luggage during the booking process.

tout simplement affreux. Un endroit à fuir, un concept à vomir.

Perfectly located in the Vieux Lyon, everything is a walk away!!

We loved our room and the convenience of this place! It was very nicely decorated, in a unique way. The room was very clean. We were so happy with our stay at the La Tour Rose!

Très belle suite, bien conçue, très propre.

First I received an email to contact them to confirm my room despite I prepaid it via hotel.com. No one answer the phone. I then email them and still no response. I then receive a threatening email that unless I reach them my reservation will be cancelled by 4 pm. What the hell! I call again and they answer, I expressed how I wasn’t happy and paid the room already. I was told that the office open at 10 am and why no one pick up the phone. As to why don’t they answer my email then? They did not see it yet was their answer. All of this because they wanted to transfer my credit card charge which was on hold to be paid and I don t know why they needed me since I prepaid it as I always do when booking. Nice room, comfortable but terrible access to get to it. There is no service at all and it’s complicated to get to your room. Access is extremely difficult as you need to enter 4 different code at different stages. You take an elevator twice and yet still have to walk half floors going up a narrow spiral stair case. It’s challenging and stressful with luggages. Also the code didn’t always work to add to the issue and one as to call the a phone number to get help. Good luck if you don’t have a phone or data. Of great concern, if there was a fire, you are not getting out easily or not at all. The emergency exit stair case was locked and who know where it leads since access to the outside is in several stages. I would not go back to this property.

The property right in the middle of the old town, very convenient. The room has style and the bathroom area is specious witha big modern shower. Very important. Enough plugs for modern device charging. Another big plus. But the wall is painted black, so it's hard to see the usbc and outlet way down on the black wall. The communication is great and they try to help with all the requests. The only drawback is the room door witht he code. It's kind of tricky how to open it after pressing the code. It needs two person to do it together. I could hardly opened it on the 1st try. Alwasy 2 or more times. Otherwise it's a pleasant stay. Thanks.