Amara Cay Resort

Chloe was amazing great in making us feel right at home she was very positive always. Exceptional customer service

We had a beautiful stay to celebrate Mother's Day. We enjoyed everything about our stay. The smash burger was the best. We will definitely be back so that we can experience all the other amenities that we didnt get to experience this time. Kediesha was very helpful with the golf experience. My sons had so much fun with it and it was awesome knowing we were feeding the fish with the golf balls.

I’d like to give a shout out to Todd! He was working the tiki bar and went above and beyond for me. I couldn’t find fruit anywhere. Todd said “I got you” and tracked down some fruit bowls in the kitchen. Thank you Todd!

My husband and I stayed at Amara Cay for our 25th anniversary and had an amazing time here. The resort has a peaceful, chill vibe and it was just our pace. The food at the Reel Catch was amazing and the staff everywhere were so pleasant and helpful every step of the way. The bartenders were great, the pool was delightful. There were always plenty of lounge chairs and towels and nothing ever felt loud, chaotic, or rushed. We renewed our wedding vows on the beach and Junior went out of his way to help us capture pictures with our friends in several spots along the beach, making it even more special and fun. We took out kayaks and paddle boards a few times and paddled around the ocean. We did visit Three Waters resort, but preferred Amara Cay for its chiller vibe. The shuttle service was also great, both drivers were very friendly and helpful every time we went somewhere. We used the free bikes at the resort a few times too, to cruise around to shops and get breakfast. We were able to walk to a few other restaurants/bars too. This was a perfect spot for us. We will be back, they made us lifers!

Delightful peaceful stay. Compliments to all the staff: front desk, shuttle, bars & restaurants, beach/watersports & even maintenance. You were all so friendly and helpful to me. Your resort is wonderful and YOU all are fantastic.

Tout était parfait

Rien

Such a beautiful place, all of the employees were super willingly to help and make it an enjoyable stay! Rooms were nice and the resort has wonderful food! Moya-Kay was so nice and helpful!!

Well…when I booked the stay I was told there was a food/beverage credit of $150. When I got my bill, it said the “credit” was built into my room rate. That’s absurd. When I got to the property at 2:00 with my GF in her wheelchair, I was told it would cost another $75.00 for “early” check in, even though the room was ready. Finally, when we saw the room it was hardly a partial ocean view, more like a parking lot view…they did change our room upon request. So, the experience was less than we had hoped for her special birthday.

Amara Cay Resort has seen better days, and the hotel is not up to the expected standard even for the the Keys. I booked the suite to celebrate my anniversary, and I would not stay here again. Room 202 was extremely noisy with the sound of the elevator motor going day and night combined with the car traffic from the overseas highway. The room overlooks the parking lot, and the room amenities were often not functional (i.e. microwave did not heat up anything, the toilet paper holder was broken, the internet connection was unstable, etc). I was unable to attend any of my work meetings due to the unstable internet which caused problems. The service in the room was also suboptimal, and basics were not replaced (daily coffee). The resort fee is a joke since the water taxi was not running, and it was really just a way to add to the cost. Overall, this property is not recommended. There are plenty of choices in the middle keys.

The room location,which was a partial water view. Outside sitting area at our room. Tiki, Happy hour,pool all very good.

No complaints