Atlanta Marriott Northwest at Galleria

The hotel cancelled our reservation for tonight and we just found out last night. When we called they couldn’t tell us why it was cancelled and they are now sold out. It was difficult to find other accommodation on such short notice for the ballgame. The person we spoke to at the desk was incredibly unhelpful and told us there was no manager we could speak to about the issue. I have never had a hotel cancel a confined reservation and it made for a very frustrating experience. We had booked this weekend for my 40th birthday and it really took away from the fun.

Proximity to the Atlanta Braves Stadium was extremely convenient. The outside of the property was well kept the swimming pool area is tucked away nicely for privacy and feels like a nice place to relax.

The lobby restaurant and bar area were nice although hours are extremely limited. Beyond the first floor lobby and the outside areas the hotel itself feels a little dated dressed up with some paint. The rooms are very small for what you pay. Also I was charged several hundred dollars more for the room than what Booking.com showed. I would pay as a total price. I understand this is likely because it was a game day and the Braves were home. The online room service is a joke. I placed an order at 7 o’clock at night. Waited till 840 at night and went downstairs and was told oh it will probably be there soon. It never came and I was charged for it.

Good location to Truist Park. Bed was very comfortable. Size of the TV was nice.

The faucet in the bathroom was loose. The shower floor was very slippery-a dangerous hazard for senior citizens. Complimentary coffee in the lobby would be nice. Seemed a bit understaffed in the bar area.

Stayed at the Marriott for our friends annual baseball weekend. Rooms were clean and neat. Location was really convenient to Truist Park and the Battery (less than a mile away). There was also a complimentary shuttle that could bring you within 3 miles of the hotel. We used the shuttle to get to the Battery the first day and each of the next 2 days. Jimmy was a great help with the shuttle and had great recommendations for local breakfast and dinner (J. Christopher's and Papacitos). I would recommend the Marriott to anyone who is visiting Atlanta for a Braves game

The facility was clean. The staff was friendly. The location was perfect for our visit to the ballpark.

I didn't realize there wasn't a mini fridge or microwave in the room. The ice machine on our floor didn't work.

The Marriott NW Galleria is a fairly nice hotel with a good bar and food, and comfortable rooms. It’s a little dated and worn in areas, but the staff is friendly and welcoming and the hotel is clean. What was disappointing was that on some days I had no hot water in my room, on other days it was scalding and plentiful. There was also no option to put the room AC on a fan or “steady” mode. This means that the very loud room AC unit cycles on and off all night which is loud and not restful, and it provides for significant temperature swings in the room all night. This seems like it could be easily fixed as like most hotel rooms, a fan mode creates steady noise all night, and evens out the temperature swings. Lastly, please put in a self check out scanner in the lobby Pantry snack bar. Waiting 10 minutes for a desk agent to be free just to purchase a bottle of water is unacceptable. Additionally, the desk agents were quite busy at most of the times I was there. It was a nice stay, I love the proximity to Truist Park, and I’d likely stay here again. Just be aware of some of the quirks.

Being close to truist park

Room had water damage on the ceiling. Black mold around the tub. Hole in the bathroom door that had been painted over.

Beautiful, clean hotel. Loved the free shuttle service to and from Truist Park

Close to truist park and shuttle was a plus

Rooms were dated but we're ok for the time spent in it