Atlanta Marriott Northwest at Galleria

The Marriot had everything we needed to enjoy a short get-away concert. We were especially impressed with Jimmy, who went above and beyond to offer transportation to our venue (we were going to walk until Jimmy kindly approached to offer us a ride). During the drive he offered options for dinner, and shared details about the city he clearly loves. The next day he greeted us again as we prepared to head back home. Great employees make businesses successful and we will be back to see Jimmy!

Br Breakfast

The worst stay we have ever had in a Marriott Hotel. This hotel is old and wore out. Although the hotel was packed due to an Eagles concert nearby, that is no excuse for check-in delays, no hot water and the shuttle failing to pick us up after the concert. It turned what should have been a great evening into a somewhat disappointing evening. Old people love a long walk, in the dark, trying to return to the hotel. There are better options in the area.

This place has gone downhill. They used to have a staff that knew the regular business travelers that stayed here. Asked the lady who checked me in if my room on concierge lounge and she said yes!! Uhh wrong floor put me on 15 lounge on 16? Sunday 4-26-26 no appetizers or snacks on Sundays?!? Arrived and concierge lounge 5 waters 6 diet sodas in fridge. Room AC in-op w a shotty patch work job all around the rooms ceiling like there’s been a leak. Bartender in restaurant had no idea how voucher worked (2nd time) and tried to charge me for what the $10 voucher was supposed to take care of. Under staffed at the bar w an again inexperienced bartender as I was not there to drink but just to order food to go. Hilariously my order for a burger was 10$ and I gave the server a $20 and he asked if i wanted change? Unreal!!!! Breakfast in the concierge no bueno. Why am I loyal to a place like this had me thinking!! What happened to Marriott setting the standards? The room is out dated and not the cleanest. So what happens is you guys don’t care anymore because someone else will pay for below average service and room accommodations. As an Ambassador member will never stay at the NW Galleria Marriott again….maybe I should pay attention to that 3.5 rating?!?!

Excellent hotel choice for Braves trip! Easy walking distance.

The beds were very comfortable

N/A

Facilities were nice

Pool was closed which is why booked it, rooms were tiny and old, our A/C didn’t work so we couldn’t sleep we were so hot