Hampton Inn Dalton

The facility was clean. I did not see other than the lobby area.

I completely understand there was an Internet outage. But the fact we had already booked and paid for a room and we arrived around 1 AM. The staff that was at the front desk was completely rude and unwilling to help all she could say was she couldn’t give us a room due to not being able to get in her system. When I asked her what me and my three kids were supposed to do considering she had the money That I had spent for a room all she did was stand there and shrug her shoulders. So after driving for five hours at 1 AM, I had to figure out what me and my kids were gonna do. The lady who was working the desk proceeded to tell me that all the hotels in the area were also down so there was no need in trying other places. Needless to say I drove up the hill to holiday inn and they were able to give me and my kids a room. I understand if systems are down, but the lady was completely unwilling to help and was very rude about it. All in all, that’s what I did not appreciate

The property was convenient to get.There was several restaurants in the area.

Close to everything

Killed 2 spiders on the walls of the room, and found 4 small worms (3 dead ? in bathroom and 1 in corner of room by the door). Would have complained and left but too tired. The drain in the shower so slow it filled half way up the tub during shower. There was a used bath towel hanging on the bathroom door. However, bed was comfortable.

Breakfast was good. Jimmy at front desk very nice!

Hotel outdoors unclean with dirty elevator. Lightbulb out in lamp. Had to use data plan to work with internet because WiFi so weak.

The young lady that was there at the checkin the morning after our arrival made it much better. She was very helpful

I and my family were in town for a funeral my Neice had unexpectedly passed away , We had originally booked a king suite for a family of 5 for a family reunion, I came 278miles straight from a 10 hr shift in the ER to be put in a single bed rm and then put in a dbl rm with 2 full sz beds my husband had to sleep in a chair that night after having surgery done on his shoulder 2weeks prior and the clerk that checked us in couldn't give us any explanation as to why this happened, said they were full and didn't even offer a discount for our trouble. We paid for a king suite with a sofa bed for 2 nights and got 2 full sz beds not enough to accommodate us.

Xox

This is a very old motel with exterior access to the rooms. There was an elevator to the second and third floors. I book e a king room and not adjoining another room. We were given a tiny two double bed room AND it adjoined the room next door. The beds were marginally comfortable. Would not stay here again and was a bit shocked that this was a Hampton!

Great