Palais Esplanade Hamburg - Adults Only

This is sadly in no way a five star hotel, in spite of its description online. The rooms are dated, the lobby is very underwhelming and rooms are spread across multiple buildings that are not connected.

Dated nature of room, lack of welcoming and modern lobby and very limited breakfast offering.

great location, short walk to everything. we booked 2 rooms, both are super nice and unique.

nothing

nothing !

suites with tourist class treatment be warned! one rents out a suite. without mentioning that it belongs to the Baselerhof hotel. even without cancellation. so pay immediately, no refund!!!! Only after booking do you receive an email informing you that breakfast and check-in are done via the neighbors at a boring and mass-tourist hotel. Breakfast is not a party and go outside to have breakfast through the rain. the so-called suite is fine but not worth 240 euros per night. very disappointing all this way of receiving guests, without mentioning that you are staying at Baselerhof. because with that knowledge I would never have booked! Towels were not changed and the door chip card needs to be updated daily . we were standing in front of a closed door!

central location, 5 min by walk to Staatsoper. The size of the room and also the bed were satisfactory. Room decoration and treats were lovely.

Check-in is in another building which you have to pass from outside. The bar was not opened until 23:30 on Christmas as mentioned on the board in front of check-in desk.

previously i got a welcome drink and fruits, but this time none! you have to get out of the hotel and walk to another hotel to have your breakfast! in minus degrees it's not fun! and they offer no room servie! not recommended for business trips