Hotel Indigo - St. Louis - Downtown by IHG

The room was really nice and I loved how there were steps to get to my room. The staff was very friendly.

Breakfast wasn’t available the first 2 days of my stay.

There wasn’t anything not to like!

I like the view of the room to see downtown. The hotel was convenient to the Arch and other destinations besides Union Station. The room was clean and I like the painting on the wall. The phone didn’t work, no fridge or microwave. The microwave is small and shared on the 4th floor and the ice machine didn’t work. The roof top bar has been closed about a year we were told by staff. The elevator barely fits 4 people and their luggage it’s so small. And parking is not $25 with in and out privileges. I was told if you pay the hotel directly you can have those privileges. It’s $13-$25 every time you go in AND come out. The parking lot is around the corner from the hotel. I suggest downloading the parking app and pay that way. It’s cheaper. It’s $40 without it. The employees parking in the loading zone made it very difficult to unload our bags because who about to walk a whole block with luggage. Breakfast wasn’t just $10, it was more and I prepaid for mine when I booked and didn’t eat. The staff ware nice and friendly but I felt mislead by the advertising of the hotel. I’ll only book again if it’s the last resort.

The location was great!

We waited at the front desk for over 5 minutes. I even called the front desk telephone thinking someone would come answer it, but no one did, it just rang and rang. We only finally got help when we used the walkie-talkie sitting on the desk to ask for help at the front desk. No parking. Not even maps to parking. The bed was comfy, but the bedding was not. Two flat sheets with a thin bedspread in between them. No other blankets.

I really enjoyed my stay at the Hotel Indigo! The room was so clean and the staff were super helpful and kind. I had a great experience and will consider staying at this hotel again. I was super close to the convention center which was a HUGE plus for me. Thank you!

Everything it was so peaceful

Only thing that the shower was too too little

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It was freezing in my room and in the sitting area of the lobby. My room's heat was set to 77 and it was still cold. It almost feels like they're trying to save on heating, or they need to make insulation updates to the rooms that are closer to the ground.