Park Inn By Radisson Iloilo

Suuuuper big thumbs up!! The place is so great! Thank you also to all the staff. They've been suuper nice, accomodating and magagalang. A proud salute for all of you! From Security to Front Desk to Housekeeping!! Great job! A big "hi" to Sir Steven of the housekeeping team!! Thank you!! 🥰🥰🥰

“The lady officer (referring to the hotel staff) is so kind, Mom! she gave me candies” — from my 5-year-old son From the moment we arrived, the staff—guards, front desk, and everyone in between—were incredibly warm and accommodating. They made our stay feel like a home away from home. The location is perfect, just a short walk to SM City. The rooms are spacious, spotless, and very comfortable. My kids absolutely loved the swimming pool, especially since it stays cool even in the afternoon heat! We had such a great experience and would definitely stay here again!

Art is very helpful and provided an excellent service to us.

I would like to commend Steven, he's very polite and have a pleasant positive attitude.

酒店位置非常好，和SM相连吃饭购物极其方便

Nisha, Vin, Kishia and the rest of the team at Ani restaurant made our breakfast experience pleasant. Their attentiveness and cheerful attitude made me see and appreciate what true Illongo hospitality is.

Great Experience ! Location was convenient , Clean Hotel Rooms Fantastic Service from everyone!

On a positive note, the hotel’s location next to the mall is convenient, although it was unfortunate that the mall was not open during our stay. Our kids enjoyed the pool.

Our stay as a family of four in a suite at Park Inn Iloilo was unfortunately below expectations. The room was not as clean as we had hoped. We noticed visible stains on the chairs and couches, which made the space feel less comfortable and well-maintained. Additionally, the room was prepared with only two pillows for four guests. When we requested extra pillows, we were initially informed there would be a charge of 200 pesos per pillow. While the cost itself wasn’t the issue, the policy felt a bit unreasonable given the number of occupants in the room. The check-in experience was also inconsistent. We arrived early and were told that rooms were not yet available because the hotel was “full.” However, this didn’t seem to align with what we observed—only one out of three elevators was operational, and there didn’t appear to be a large number of guests around. Furthermore, I had requested an additional bed in advance, but this was not reflected in their system upon arrival. Breakfast was another area that could be improved. The omelet served did not seem freshly prepared, as it had likely been sitting out for some time and was already cold when served. Overall, there are some strong points, but several aspects of service and room readiness need improvement to meet expectations.