Golden House Hotel & Restaurant

The property is in a great need of restoration. There is no AC in hallways, no hot water in shower and lots of humidity in hallways.

Ok

Large group stay: 6 rooms. Less than desirable property. No hot water. Breakfast was poor. Locks on doors malfunctioned: Guests were locked out of and sometimes locked inside of rooms. Some locks were torn off the doors. Staff knew of the problem and would accompany us to/from the rooms. Some doors would not fully close. Property is next to a trash dump. Switches on lamps were broken so lighting was not good in the rooms. Property felt unsafe. Advertising makes it look much nicer than it is. The online photos are deceptive.

Todo perfecto

We had an issue at check in day with the room, it was remedied the next day thanks to Hotels.com intervention, we want to thank Mrs. Xiomara for helping us with the room issues and for her understanding, kindness and professionalism. This hotel’s best attribute is it’s central location, closed to main roads, restaurants, supermarkets and other stores.

The hotel was cleaned and receptionist was professional and friendly.

every thing

I m happy

I had a bad experience during my stay at this hotel. The food was terrible and I had no room service for days. I had to keep on going back and forth to the front desk to get towels. There was a language barrier where no one was able to communicate in English. That was bad…

love it