Ellington Lodge at The Concorde

close to SOU airport family business breakfast package for early departure

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room was good breackfast really good.

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Property is in a nice setting. Breakfast was good.

The bedroom was “tired” but the main reason for the low score was that there was no shower, just a bath which I couldn’t get in or out of. At the very least we’d have expected a shower over the bath. We asked for a different room but were very disappointed when we were told there was no alternative.

The hotel, staff & location was really good but unfortunately because we were there during the heat wave last week the room was unbearable as the air conditioning wasn’t working and we couldn’t open the window as the midge’s would eat you alive. We did ask for a fan but they had none left. The breakfast was good & hot . The hotel and grounds were good. I would definitely stay here again but the aircon needs sorting

Air con

Easy to get too. Plenty of parking. Breakfast was delicious.

Very dated. Door wouldn’t unlock. Ants in bathroom

The food was lovely.

When we arrived after a 4 hour drive the receptionist (old lady with grey hair) made us feel it was our fault that the key cards were not charged. She was rude. That evening went to have a bath and no hot water. I went to reception and she shrugged her shoulders and said the whole hotel has no hot water and was waiting for an engineer. Not even a sorry! The other receptionists were lovely and welcoming. Our room looked very tired. In desperate need of an upgrade. Stains on the lampshade. Mould on the grouting in bathroom. Thick dust inside the lamp.