Gray Manor Hotel

Lovely staff very friendly and welcoming, pet friendly very reasonable prices, great for a quiet but also adventurous if you’re in to that.

Staff were great and very friendly, breakfast was really good and had a good variety and the property was nice. There are 2 big beautiful friendly dogs that rome the hotel, which was a pleasant surprise. My only complaint is, the carpets in the bedrooms are very dirty with unpleasant stains all over them. The hotel should consider taking the carpets out and just have hard floors instead. Otherwise a really pleasant stay.

One of the worst hotel I have been in the UK. The food is horrible, the bathroom is shocking, do not order the curry unless you want something out of a jar. Avoid at all costs

The sitting was lovely. Rooms were comfortable and quiet but were tired and shabby looking. No water for over an hour was very unpleasant as couldn’t use the basic facilities. Staff were pleasant. Breakfast was great.

Kettle base full of scale so didnt use it. Shower head leaked more water than sprayed. Food, starter burnt and pizza was swimming in oil. No offer to deduct burnt food from bill.

I have never stayed in a hotel with friendlier staff. Exceptional service.

Front desk staff were friendly and helpful. Room was adequate but not great.

Fantastic staff .... friendly and nothing was too much trouble.

I booked this hotel as I visited the area. It is easily accessible from main roads, yet you won't hear the noises of the vehicles. The manager was kindly changed my room due to my knee and back pain. The room was clean and the staff did everything way and beyond to accommodate my needs. I have gluten and dairy intollerance, so I was provided with alternative food options to. If you are a dog lover, you are in heaven, however if you are not, just be aware that two absolutely gorgeous dogs are welcoming you. Obviously they are shedding, which makes the place a bit messy. Overall, the place is nice, but the staff makes is even lovelier.

We booked Gray Manor Hotel for a short stay in Salisbury and were absolutely shocked by the state of the room. Cleanliness was completely unacceptable. 1. The carpets were heavily stained. 2. The coffee mugs still had residue from previous guests. 3. The walls were marked with smears and spattering that looked like dried blood. 4. The bathroom was in poor condition, with mould and general grime. We had also paid for breakfast for two mornings but skipped the second day — the first was enough. The tablecloths were stained, the salt pot was covered in greasy residue, and when pouring water into a glass, food particles floated in it. It was honestly revolting. The only positives? The staff were friendly and the setting was peaceful. But that does not make up for the severe lack of hygiene. I have never felt so uncomfortable staying in a hotel. We will not return, and I cannot recommend this property to anyone.