Hepburn Bathhouse & Spa Villas

Booking in process poorly done. Had to return to reception because key wasn’t provided. Electronic code for building entry didn’t work. One wine glass in room - housekeeping disinterested, did not respond!

For the price of the room, we expected a lot more. All glassware, cutlery and plates were absolutely disgusting, The fireplace heater stopped working on our last night (absolutely freezing) and I wouldn’t recommend buying their tasting platter as it was just old bread, fruit and a salad on a plate! The staff were so lovely and communicated with well which made the stay a little more bearable.

One of the best properties I've ever stayed in. The staff were very accommodating and friendly, and the room was very well appointed. Highly recommended.

We love the space and privacy especially the spa. No negative comments.

The property was a pleasure to stay in. The only downside was the parking was a distance from the accommodation and the night lighting along the footpath was not operational.

Absolutely loved it. :) Would highly recommend it!

Expected more for what we paid. Lacked a few luxurious, that most people would expect.