Wyndham Houston Hobby Airport

We booked it because it had a pool listed and a restaurant. When we arrived we were told the pool was "inoperable" and the restaurant was closed. The hotel was in poor condition. The room condition was fair but found bugs in the hallway. It smelled like wet rotting rug. We did contact the hotel itself and we're supposed to get a call back but never did. We always use Holiday Inn for the name brand and never have seen a property like this. They should have their name revoked. Not sure what they are waiting for!!!

The pool was green, the place smelled, the carpet was disgusting, the bed was not clean. We left and went to the Marriott it was so disgusting.

We were disappointed with a limited bar selection. Found out that the Hilton Garden Hotel hwas very nice and well equipped. It eas close by so, we walked to it. Other than that, the rooms are spacious and the updates are nice.

The bed was comfortable but the hotel in general was dirty, rundown and reeked of cigarette smoke. There was powder on the bathroom floor and a cockroach on the bathroom floor. I would never stay at this Holiday Inn again. The front desk staff was very unfriendly.

Close to airport & hwy. musty, bathtub was worn and complete hotel needs cleaned and updated.

The front doors did not open automatically, the clerk saw that I had my hands full and just mimicked me to pry them open, when I did, I was instructed to close them again. The outside of the building had a roof corner at the entrace that was ripping off. Parking was limited, there was construction equipment and a dumpster where there is supposed to be parking. The outside of the hotel gave me the impression that the hotel was out of business because of the lack of cleanliness and lighting. The elevator door was being held together by duct tape. The carpet in the hall way outside of my room was very worn out. The restroom had closet doors for doors so there was a slit in the middle where the doors meet that did now allow for full privacy. The tub was repainted but the paint was coming off, it gave me the impression that it was dirty because it was peeling.

Coopetative staff

I like the fact the hotel staff was very professional. The property was mostly clean, and the fact I was able to get to and from the airport very quickly.

The hotel was clean I just did not like the humid smell.

1st of all we arrived extremely late due to lost of construction was told on the phone our reservation would be canceled called again and was told ok come in. When we got there the hotel smelled like smoke, wet & just dirty. The room had riches in the shower & RR called reception they never answered. The 5th floor has fans trying to dry the walls that have water marks and carpets were moldy and smelled horrible! Will never stay here again! It was almost 2am & I was looking for other hotels but no luck. If I would have known never would have stayed there. Then still got charged another $50 who knows for what!