Hampton Inn Concord/Kannapolis

Would not recommend way overpriced for the quality of the room and hotel.

We received no bedding for the pull out sofa even though we had 3 adults booked in room. Only received towels once and had to ask and just gave us two towels for 3 adults. We were there for 3 days and nights. Ask for extra pillows as the pillows are worthless we were told couldn’t get any extra. For the quality of the hotel it is way overpriced. Would not recommend to anyone.

Very marginal. Definitely not worth the price. Old old rooms. Bathroom sink did not drain, no vent fan in the bathroom. Air-conditioning marginal.

Great

Prior to selecting this hotel, I looked for comparable places that met our needs and read the reviews. Honestly, based on the reviews, I expected much better. I felt that the staff that I interacted with were caring and polite. However, the cleanliness and maintenance needed a bit of attention. There were a lot of customers staying at this hotel, no special event. I heard a couple of similar concerns to ours. With the amount of customers, I would think management/ owners could invest in some updates and upgrades that will make a much more pleasant experience for all, especially at that price point.

There was a moldy smell that I didn’t enjoy

Didn’t meet my expectation for a Hampton. I stay at Hamptons because I generally find consistent quality for cleanliness, breakfast, facility and staff. This Hampton was not clean; needed remodeling, staff used profanity in first floor Housekeeping room, typically Hamptons have golden raisins and sliced almonds for oatmeal which they didn’t. Ceiling tiles missing at entrance, trash in planters, light in room was leaning, tile grout kind of gross and even the cookies were not good. Sorry, it’s just wasn’t as good as typical Hampton Inns.