Shilo Inn Hotel & Suites - Yuma

The furniture and coffee maker were dusty, but at least the room over all was clean, you can see some visible dog pee stains. Front Desk was very friendly and accommodating, all staff members were friendly and greeted.

We got connecting rooms, the beds the frame sticking out and a few of us hit ourselves with it. We had to put pillows so no one would get close to it. Maybe 5 inches out the frame were sticking out from Both rooms

The pool was clean the rooms were clean. It was quiet and peaceful. Staff were friendly. Definitely will recommend and stay again.

Lobby, Elevators & Hallways are due for a remodel

Been here before. Getting old with little upkeep.

Lower floor windows don’t lock and staff seemed to think that was normal when I asked to switch rooms. “The next room will most likely have the same problem.” Was the response I got. Had to request a second floor room.

close to food places, safe, big parking lots

Not like picture at all. Pool and jacuzzi under maintenance, stray cats around property and stagnant water around the property. Sitting areas full of cobwebs.

Great place for the money. Staff were very kind and friendly.

Shilo Inn used to be our #1 choice for a place to stay in Yuma, as far back as 2012. Friendly staff, great location, good prices. excellent full breakfasts, nice large rooms, and a huge clean pool. Sadly, everything but the staff has changed since Covid. For breakfast, you now have a choice of two different small pre-packaged muffins and a pot of coffee, if you get to the lobby before 9 am. The rooms are run down and tired; there were two small scruffy towels and a small tube of liquid soap in the bathroom. The hair dryer was missing as was the ceiling smoke alarm. Internet service was sketchy, and the flat screen TV, while it has a lot of channels, was low-res and it froze a lot. The pool is green and closed, but the staff was insistent that it would be open "Tomorrow." We stayed here two nights; the pool just got greener. There are almost zero lights in the parking lot but thankfully we were able to park close to the main entrance, as there were maybe 10 other vehicles in the lot overnight. We love the location but I think we won't be back. There were signs indicating that there was no soap in the laundry room and the steam room was out of order. Two stars, only because the staff is still friendly, the bed didn't squeak, and our car didn't get broken into in the dark parking lot. Otherwise, it's considerably overpriced and seriously lacking in value. All the nice apologies from the staff just don't make up for all the shortcomings.