Quality Inn Bucyrus North

Jennifer was awesome, she got us on the first floor, was super helpful and made our stay great!

Terrible stay! Will not be returning. Ice machine was broke all 3 nights of stay. Shower drain was clogged all 3 nights. Staff was informed each night of this issue. VERY limited options for breakfast. Friday morning they were out of their limited options. No breakfast. Friday morning i asked for our dirty towels to be removed and fresh towels delivered. I asked at 8am. At 11:30 pm i returned to my room to discover that the soiled towels had been removed but no new towels had been delivered. Went to the front desk to inquire. Uncaring clerk said that all the towels were being bleached and i might be able to get some in the morning. Went to bed unable to dry my hands, wash my face, etc. Spoke to the morning clerk Saturday morning. I hadbeen lied to the night before. The towels had been in the dryer, someone just didn't want to do their job. Again, very disappointing. Do not recommend this hotel!

The person who checked us in ignored us. He was in the middle of checking someone in when we entered the lobby. It was clear we were looking to get assistance. After he finished helping the couple ahead of us he went into an area we couldn't view and it sounded like he was playing online video games. We waited for about a minute and said excuse me and he then responded immediately and checked us in. He did not have very good customer service skills and said maybe 5 words in total with us.

They really need to do something about the smoke smell, very disgusting. I won’t stay agian

Very unprofessional owners. The bathroom floors were sticky and the “cleaning” items were left in our room in the dresser. Our key cards never worked and it was difficult to find the desk staff to let us one out friends had made these reservations almost a year in advance and the hotel cancels their reservations the day of check in at 430pm leaving them stranded for a big concert in the area. 10/10 do not recommend

Stayed for 4 nights, each morning requested housekeeping. They never cleaned the room any of the days we requested. One of the days they left the door open to the room all day. Luckily nothing was stolen. When we let the front desk know about it he stated it's a house keeping issue not his issue. We also attempted to get towels and the man at the front desk stated the don't have any and once again it is a housekeeping issue not his issue. We had to got to the store to buy towel since the hotel didn't have any. We will not be returning.

Staff was friendly, bed was comfortable, shower was warm with good pressure. Hotel near Attica for the races. All I was looking for.

The “family” that runs this business is unprofessional. Our key cards never worked, the bathroom was sticky and the cleaning crew left their supplies in our room. Not to mention we had multiple reservations for close to a year at this site, and on the day of check in (in the evening) they called to say our reservation was canceled due to “electrical” issues leaving us without a room for a large concert going on in the area. For the entire weekend. No apologies, no gift card for another place to stay. When you call they do not state the name of the business just answer “hello” which is confusing to the caller. Then when calling to ask about the canceled room we were told “oh my mom is connected to the phone downstairs you have to call back”. What? So called back and no answer. Total trash facility with zero respect for patrons and reservations. Very upset and contacted corporate as well. 10/10 do not recommend.

We booked this hotel over a year ago because of a giant concert in the area. They called my phone at 438pm and left a voicemail stating they canceled our room due to “electrical” issues. Yet our friends booked a room as well and they were not affected. It was total BS and left us stranded by the time we got the message at 11pm. Called the hotel and was told to call back because “her mom was connected to the phone downstairs”. What kind of establishment answers the phone “hello” and doesn’t state what the business is and tells you to hang up and call back so the mom can answer the phone downstairs. We were looking forward to this for a year and this pile of garbage establishment ruined our trip. 10/10 would NOT recommend. Awful.

Terrible! Room on second floor, No elevator! No handicap access even though there is handicap showers! NO HOT water and was told to just wait 30 to 45 minutes! No towels for second day until we asked and they were old and very thin and rough! Breakfast was non existent when we went down at 10 am. Room stunk! The desk clerks were however helpful and assisted us getting our luggage up the steps