Quality Inn Cromwell - Middletown

The beds were comfortable

No continental breakfast. Rugs dirty Bathroom Dirty, Wasn't cleaned properly at all. No coffee pot in the room. Don't believe the description.

Good location

Not clean. Dust on furniture. Public space run down.

The Staff, the cleanliness and easy in and out.

Location and the end act that they usually provide breakfast

There wasn’t breakfast because of renovations but not substitute was offered and we’re not able to get a discount The room is outdated furniture is old and mattress was very noisy and sagging

breakfast was a terrible situation, a few cold cereals, the coffee pot was a pump type thermos that required much effort to fill the small cups, the room was dingy and worn out, like the rest of the property, i went to a nearby convenience store for coffee every morning

everything about this property is tired and worn out, no evidence of any pride by management , this dank property needed a refresh probably 35 years ago.. carpets are worn and frayed , paint is missing everywhere, i couldn’t find a USB port anywhere , there’s a musty smell that permeates the building-outside the entrance there were cigarette butts, even police tape marking off an area where somebody slapped tar on an apparent leak- the owners are clearly milking this property for all they can without spending any money whatsoever on updates and repairs- i was there for three nights and couldn’t wait to put this place in my rear view mirror