Holiday Inn Express & Suites Allentown-Dorney Park Area by IHG

- Do not take room 128 if you have mold allergies or sensitivities - We arrived around 9 pm this past Saturday night with our kids. When I checked in, I already got a bad vibe from the front desk employee but I brushed it off since it was late. After getting our keys, we walked to the room and immediately slapped in the face with an overwhelming musty scent. So strong my husband was the first to say something before me. I immediately scanned the room and found rust, water damage and mold growth. I walked to the front desk not even 5 minutes after and asked if we can be switched as the room was not safe due to its condition. She said they were booked, so I asked if I could be refunded so we may look for a safer option and she said no. Didn’t even call to ask the manager, she assumed the manager would say no. I told her it was unsafe and welcomed her to go to the room to check. She didn’t come to check of course. I did book third party, so I contacted Chase to discuss our options and inform them of the quality of the room and situation. We ended up checking out just a few minutes after since we have family members with diagnosed mold allergies. We drove our family to the new Hyatt House just down the street and so glad we did. The Hyatt is a world better, the desk employee was amazing, the room was clean and air quality was great. We were very upset with his Holiday Inn treated our situation. Chase will be escalating our case and we hope to receive our refund.

Es un lugar bien ubicado, limpio y callado

Que no tienen máquinas para lavar y secar ropa

We stayed as a family and went to Dorney Park for their Halloween event. It was great because we could walk to the park and the free breakfast at the hotel was really good:)

Everything

N/a

Bathroom door unleveled it was hard to close door. Toilet flash too loud and the first bed to the room is noisy made noise everytime you sat down or lay down in it. The maids kept the room clean everyday made the stay enjoyable. Room 222

It was the cleanest room we have ever stayed in.

No complaints.